Life situations

Family

You are expecting a child

Creating a family

Adoption of a child

Divorce

Loss of loved ones and burial

How to obtain alimony for a child

Marital contract: order and terms of conclusion

Where to apply if facing domestic violence in Kazakhstan? 

How “National Fund for Children” program works?

 

Id-card, passport and registration

Obtainment of passport of the Republic of Kazakhstan

Obtainment of National ID

You lost your documents

What needs to be known about fingerprint and genomic registration of the citizens

 

Benefits and pensions

You are going to retire

How to get targeted social assistance

How to get housing assistance 

How to participate in the project "With a diploma in the village"

Who is eligible for special social services at home

Can one retire before time

How to calculate maternity leave compensation

What contributions are used to form a pension fund

How to transfer pension savings into trust management

What one needs to know about receiving a pension in EEU countries

How to use pension savings ahead of schedule

Benefits and allowances for large families

How to Purchase a Joint Retirement Annuity

 

Real estate

You're going to buy an apartment

Receiving a land plot for IHC

How to make alterations to flat

Disposal of the property of a minor child

How to rent the apartment

Who is entitled to a housing certificate

Who can participate in the housing program "5-10-20"

Who is eligible for a “military product” mortgage loan

What is an Association of Property Owners (APO)

Recalculation for public utility services. What does a consumer needs to know? 

When and how is income from the sale of property paid? 

What has to be known about public participation budget “PPB”? NEW 

 

Job placement and employment

You want to get a job

How to enter the civil service

What you need to know about employment contracts in ULARS

How the one can receive skills in-demand or improve qualification on the Electronic Labor Exchange? NEW 

 

Driving and transport

You're going to buy a car

You own a car

How to obtain a driving license

What is to be done if you get into a road traffic accident

How to convert the car (install gas equipment)

 

Business registration

How to register an IE

How to open a pharmacy

How to establish LLP

How to start selling goods via online shop

How to close a LLP

What you need to know about rehabilitation procedure

How to get a business grant? 

What you need to know about women's entrepreneurship?  

How the one could get a grant in the social project "Zhas project"

 

Healthcare Service

You got sick

How do I get vaccinated

How the sick leave is paid

How not to harm the health when studying at the computer

How to get IVF quota

Who should be screened and when

Who needs a personal medical book?

What you need to know about organ transplant

Physical exercise for employees of organizations

How is Hepatitis B and C treated free of charge in Kazakhstan? 

What the one has to do if he needs air ambulance? 

Who is eligible for free dental care? 

How to get a non-conforming product (goods) information? 

 

Social security provision

How to establish a disability

What is an IHRP card (Individual Habilitation and Rehabilitation Program)

How is psychological and pedagogical support provided for a child with special educational needs?  

What the one needs to know about Invataxi service?  NEW  

 

Education

You enter according under the Bolashak

How to send a child to kindergarten

Admission to school

How to recognize a foreign diploma

How to enter the Academy of Public Administration under the President of the Republic of Kazakhstan

How to apply for a master's degree program

How to enroll a child in a free circle or section? 

How to get an internship under “Bolashak” program?  

 

Consular services

How can Kazakhstanis register with the consulate?  NEW  

Consular de-registration NEW  

How to legalize documents abroad?   NEW  

How to register a child born abroad? NEW  

You are moving to live abroad

 

Travel, life abroad and emigration

You're going on a vacation abroad

You are moving to live abroad

What should one do if there are difficulties with luggage during a flight? 

Free-of-charge air travel for children: Kids go free.  

How to get a tourist Schengen visa?   NEW  

 

Citizenship, migration and immigration

You want to become a Kazakhstani citizen

How to obtain residence permit in Kazakhstan

How to obtain refugee status in Kazakhstan

How to avoid the breach of the migration legislation? 

What should non-residents do upon arrival in Kazakhstan?  

How to get a temporary residence permit in Kazakhstan?  

 

Taxes and finances

Payment of taxes by individuals

How to install a cash register

Unified Cumulative Payment: what should citizens who previously paid the USP do in 2024?

Who must submit a declaration from January 1, 2024 with the introduction of universal declaration

What you need to know about the Tax Wallet service

Who should use POS terminals

Switching from a generally established procedure to simplified declaration taxation mode for the LLP

What one should know about the rules for import of goods for personal use

What reports are submitted for foreign financing?

On taxation of peasant and farm enterprises

Retail tax for entrepreneurs affected by the pandemic

Whom an investment tax credit is provided for?

Who Can Apply Patent-Based Special Tax Regime

How to appeal a traffic fine online?   NEW  

 

Legal assistance

What to do when faced with corruption

How to claim an inheritance

How to apostilize (legalize) documents

How to pay 50% from the sum of fine

When a minor cannot be without adults

How to keep and walk a dog

What to do if a person is missing

What to do if a fire starts in the apartment

What to do in case of flood or mudflow

Who can be a participant in the crop forward purchase

How to make a house impenetrable for thieves

How to prevent cyberbullying

What an employer needs to know when downsizing the staff

How to avoid becoming a victim of human trafficking

How to protect oneself against the influence of destructive religious ideas

How the trees are cut down in the community

Where to get a certificate of the onset of force majeure

How to protect oneself when travelling under poor meteorological conditions of the winter period

How to act during ice condition of roads

What you need to know about public-private partnership

How to protect yourself from scammers

How to register copyright? 

How a consumer can return a product?

Issues of ensuring cyber security (recommendations) 

 

Financial literacy

How to check your credit history

How to protect personal data

How to avoid becoming a victim of the pyramid scheme

If someone else's loan is issued for you

How to get a bank loan without undesirable consequences

What to do if there is a loan overdue? 

What the one needs to know about mobile transfers? 

 

Licensing and accreditation

How to get a recreational fishing permit

How to get permission for hunting

You want to become a public notary

You want to become an attorney

How to obtain a permit for placement of advertisements on the streets

 

Military registration

How to obtain a military registration card

What social benefits are available for military personnel?