Rational use of water at home helps reduce utility bills, extend the lifespan of utility systems, and reduce the load on local water supply systems and treatment plants. The water conservation measures not only save the families’ money but also contribute to preserving the country's water resources, which complies with the water legislation of the Republic of Kazakhstan.
Information on the procedure for using the water supply systems and arising responsibilities are set out in the corresponding regulations.
(These simple steps often reduce water use by 10-30% depending on your household habits.)
If, after all these measures taken, your bills remain suspiciously high, contact your local water utility to request a meter check and network inspection. The rules for using water supply systems govern the procedure for handling such requests.
Why it's important: This will help you understand whether there is a real increase in consumption or an error in metering/readings.
Good to know: identifying and fixing the leaks is the fastest way to reduce water consumption. The Water Code and water supply regulations set forth the responsibility for unauthorized connections and leaks (monitoring and oversight of public authorities).