Recalculation for public utility services. What does a consumer needs to know?

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Introduction

Recalculation involves change of previously accrued charges in receipts for public utility services. That is, recalculation of the amount for public utility services, considering the circumstances. 

Recalculation is done to identify and settle underpayments or overpayments, i.e. a service cost can be increased or decreased.

In case of underpayments, an outstanding amount is included into a new receipt.

In case of overpayments, an amount is credited for future charges.

In the material, we will describe the reasons for recalculation in receipts and what a consumer needs to know.

  1. Introduction