Citizens of the Republic of Kazakhstan are required to comply with the legislation governing registration at their place of residence and place of temporary stay (residence).
When moving to a new place of residence, citizens must complete their registration in a timely manner. If a citizen temporarily resides at another address for more than one month, temporary registration is also required, except in cases provided for by legislation.
Property owners must comply with the rules for registering persons residing in their properties, prevent fictitious registration, and take timely measures to deregister individuals who no longer reside at the relevant address.
This material explains the registration procedure, applicable deadlines, methods of obtaining government services, and liability for violating the established requirements.
The Republic of Kazakhstan provides for two types of registration:
Permanent registration — registration at the place of residence.
Temporary registration — registration at the place of temporary stay (residence).
Citizens of the Republic of Kazakhstan aged 14 and over, as well as foreign nationals and stateless persons permanently residing in Kazakhstan, are required to register at their place of residence in accordance with legislation.
The place of residence of children under the age of 14 is considered to be the place of residence of their legal representatives.
When Is Registration Required?
When moving to a new permanent place of residence, a citizen must register within 10 calendar days of arrival.
When temporarily residing at another address for more than one month, temporary registration must be completed within 10 calendar days of arrival.
Temporary registration is completed without cancelling permanent registration and is generally valid for a period ranging from one month to one year.
Special registration conditions apply to persons who reside away from their permanent place of residence for extended periods due to official duties or education.
Who Is Exempt from Temporary Registration?
Under the Population Registration Rules, certain categories of persons are exempt from temporary registration, including:
children under the age of 16;
persons staying in medical institutions, where the grounds established by legislation apply;
persons working on a rotational shift basis;
other categories expressly specified in the Rules.
Important! Permanent and temporary registration have different legal grounds. Temporary registration does not terminate permanent registration at the place of residence.
Administrative liability for violations of registration rules by citizens and property owners is established under the Code of the Republic of Kazakhstan on Administrative Offenses.
Liability of Citizens — Article 492 of the Code of Administrative Offenses of the Republic of Kazakhstan
Residence of a citizen of the Republic of Kazakhstan without registration at their place of residence or place of temporary stay (residence):
from 10 calendar days to one month — a warning;
more than one month — a fine of 7 Monthly Calculation Indices (MCI);
a repeated violation within one year after an administrative penalty has been imposed — a fine of 13 MCI.
Liability of Property Owners — Article 493 of the Code of Administrative Offenses of the Republic of Kazakhstan
Property owners and other persons responsible for residential premises are liable for:
registering individuals who do not actually reside at the specified address;
allowing individuals to reside on the premises without the required registration;
failing to take measures to deregister individuals who no longer reside on the premises.
Fictitious registration carried out by an individual is punishable by a fine of 10 MCI, while a repeated violation within one year is punishable by a fine of 20 MCI.
Failure to take measures to deregister individuals who do not actually reside in the dwelling is punishable by a fine of 5 MCI.
Penalties for legal entities and other types of violations are determined by the relevant provisions of Article 493 of the Code of Administrative Offenses of the Republic of Kazakhstan.
Important! The MCI is established by the law on the republican budget for the relevant year. The amount of a fine in tenge is calculated using the indicator established by legislation.
Citizens of the Republic of Kazakhstan can complete permanent or temporary registration in several ways.
Where Can You Apply?
Through the eGov.kz portal.
Through the State Corporation "Government for Citizens" (Public Service Center).
Through the digital systems of second-tier banks that offer the relevant government service.
In certain cases provided for by legislation, registration is processed by territorial police authorities.
What Documents Are Required When Applying at a Public Service Center?
The identity document of the citizen being registered, or its digital version.
The identity document of the property owner, or its digital version.
Consent to registration from the property owner or owners in the prescribed form.
If registration is carried out at premises belonging to an organization or institution, the procedure for confirming the administration's consent established by the Rules applies.
How to Register Online?
Sign in to the eGov.kz portal.
Select the service for registration at the place of residence or temporary stay.
Enter the residential address and complete the electronic application.
Sign the application using an electronic digital signature (EDS).
Wait for the property owner to confirm the request in their personal account.
Once the request has been confirmed, receive a notification of the service result.
When applying through the digital systems of second-tier banks, a similar procedure applies, depending on the capabilities of the particular service.
How Long Does Temporary Registration Take?
According to the 2026 version of the Rules for the Provision of the Government Service:
through a Public Service Center — within 30 minutes;
through the eGov.kz portal and banks' digital systems — within 15 minutes.
These processing times apply when the required documents and information are provided in accordance with the government service requirements.
What Is the Result?
Registration information is entered into the digital system "Registration Point: Documentation and Population Registration" and transferred to the State Database "Individuals".
When applying electronically, a notification of the result is sent to the applicant's personal account.
Important! Registration requires the property owner's consent. In cases specified by the Rules, consent is confirmed electronically using an EDS.
To avoid violating registration rules, it is recommended to:
Complete registration promptly when moving to a new permanent place of residence.
Obtain temporary registration when residing at another address for more than one month.
Obtain the property owner's consent before submitting an application.
Avoid registering individuals at your address if they do not actually reside there.
Take timely measures to deregister individuals who have moved out of the residential premises.
Check that your registration information is up to date in your personal account on the eGov.kz portal.
Update your registration details promptly when your residential address changes.
What Should Property Owners Know?
Registration at a place of residence or temporary stay is carried out with the consent of the property owner or another authorized person in cases provided for by legislation.
Consent may be given in writing or electronically.
When registering at a new place of residence, information about the previous registration is updated in government information systems in accordance with the established procedure.
Specific Registration Requirements in Astana
Registration at a place of residence or temporary stay in the capital is carried out in accordance with the standards established by the local representative body.
Exceptions to the restrictions established by the Rules apply to certain categories of relatives, family members, and students.
Important! If a property owner discovers that an unknown person or an individual who does not actually reside at the address is registered at their property, they must request verification and deregistration in accordance with the established procedure.
A property owner can obtain information about individuals registered at the address of a residential property they own.
How Can You Check the Information?
Sign in to the eGov.kz portal.
Go to your personal account.
In the "Property" section, select "Show/Hide List of Registered Persons".
Check whether the information is up to date.
Registration information is generated based on data from the State Database "Individuals".
Who Can Obtain This Information?
A citizen — information about their own registered address.
A property owner — information about individuals registered at the address of a property they own.
What Should You Do If the Information Is Incorrect?
If individuals who do not actually reside at the property are registered at its address, the owner has the right to request their deregistration in accordance with the procedure established by the Population Registration Rules.
Important! Registration information constitutes personal data. Access to this information is provided in accordance with the applicant's authority and the requirements of personal data protection legislation.