The Kazakhstani citizens can get drugs via a QR-code through an e-Densaulyq service in the eGov mobile app.
A patient is identified via a QR code thus, ensuring the transparency and minimizing the case of additions. The pharmacies, in turn, will process the prescriptions faster and more accurately, bringing a positive effect on the quality of customer service and reducing waiting time.
The service would allow the patients to receive the drugs according to the prescription with an e-document rather than a hard copy document.
The e-Gov mobile is a mobile application of the Kazakhstan e-government website– eGov.kz. It is convenient, has a simple interface and high navigation speed.
With its help, you the one can apply his enquiries to receive the required documentation or seek for the certain public services provision, as well as to view the issued statements at the same time being unconnected to a PC. In addition, there is no need to visit public service centers (PSC) in person.
More information about the mobile app can be found here.
The e- Densaulyq service is integrated into the e-Gov mobile.
The QR code scanners are available in all the health facilities (outpatient facilities) participating in the pilot.
As a result, the pharmacist will not have to enter the prescription no. by hand to issue a drug, and the patient will not have to pick up a hard copy of the drug prescription with him.