Assignment of housing aid
On the portal you can get the service:
Using EDS:
1.Log in to the portal or register.
2. Click on "Request online" button.
3. Fill all sections of e-request.
- the documents confirming the income of a family. The order of calculation of the cumulative income of the family applying for receiving the housing help is defined by authorized body in the sphere of the housing relations;
- account about the sizes of monthly contributions to the maintenance of a house;
- account on consumption of utilities;
- receipt account for services of telecommunications or the copy of the contract for rendering communication services;
- the account about the rent size for use of the dwelling rented by local administration in private housing stock shown by local administration.
4. Sign a request with digital signature.
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
NOTE: The maximum admissible volume of the enclosed documents, shouldn't exceed more than 1 MB.
*Online service can be providet to citizens of Aktau, Aktobe, Atyrau, Karagandy, Kokshetau, Kostanai, Kyzylorda, Pavlodar, Petropavlovsk, Taldykorgan, Taraz, Uralsk, Ust-Kamenogorsk, Shymkent, cities of republican status Almaty and Astana. Service is also available in a number of regions of RK.
Documents required for submission to "Government for Citizens" Public Corporation":
- An application.
- An ID document or an electronic document from the Digital Documents service (for identification).
- Documents confirming a family income (except of information obtained from the relevant state information systems).
- Statement of employment or certificate of registration as an unemployed (except for data obtained from relevant state information systems).
- Information on alimony for children and other dependents.
- A bank account.
- Receipts on monthly contributions for the maintenance of a residential house (residential building).
- Utility receipts.
- Telecommunication services receipts or a copy of the contract for the provision of communication services.
- A receipt on the amount paid for a housing rented by a local executive body in a private housing fund presented by a local executive body.
The notice of purpose of the housing help or the motivated answer of refusal.
- Establishing the inaccuracy of the documents submitted by the service recipient for receiving public services, and (or) the data (information) contained therein.
- Non-compliance of the service recipient and (or) the materials, objects, data and information required for the provision of public services with the requirements established in these Rules.
- In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of a certain public service.
- In relation to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to the receipt of public services.
- appeal;
- initiative of an administrative body or official.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
- Full name, IIN, postal address of a natural person, BIN of a legal entity;
- name of administrative body, official to whom the appeal is submitted;
- the essence of an appeal;
- date of filing an appeal;
- signature of the applicant or his representative;
- other information provided for by legislation of the Republic of Kazakhstan.
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
6 working days