On the portal you can get the service:
Using EDS:
1.Log in to the portal or register.
2. Click on "Request online" button.
3. Fill all sections of e-request.
- the documents confirming the income of a family. The order of calculation of the cumulative income of the family applying for receiving the housing help is defined by authorized body in the sphere of the housing relations;
- account about the sizes of monthly contributions to the maintenance of a house;
- account on consumption of utilities;
- receipt account for services of telecommunications or the copy of the contract for rendering communication services;
- the account about the rent size for use of the dwelling rented by local administration in private housing stock shown by local administration.
4. Sign a request with digital signature.
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
NOTE: The maximum admissible volume of the enclosed documents, shouldn't exceed more than 1 MB.
*Online service can be providet to citizens of Aktau, Aktobe, Atyrau, Karagandy, Kokshetau, Kostanai, Kyzylorda, Pavlodar, Petropavlovsk, Taldykorgan, Taraz, Uralsk, Ust-Kamenogorsk, Shymkent, cities of republican status Almaty and Astana. Service is also available in a number of regions of RK.
The notice of purpose of the housing help or the motivated answer of refusal.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan
Free of charge
8 working days