Information and cybersecurity

The rapid adoption of modern technologies creates new opportunities for both consumers of financial services and financial institutions, increasing the speed, accessibility and convenience of financial services. At the same time, technological development also gives rise to new threats, including cyber risks.

Cyber risks include:

• theft of funds from clients of financial institutions resulting from violations of security requirements when using mobile banking applications;

• financial losses incurred by financial institutions due to inadequate information security management of business processes and information systems;

• disruptions to the reliability and continuity of financial services caused by insufficient business continuity management within financial institutions;

• the emergence of systemic risks resulting from cyberattacks targeting systemically important financial institutions and supporting financial market infrastructure.

To mitigate these risks, the Agency promotes cyber resilience among financial institutions, informs market participants about emerging cyber threats and appropriate response measures, and monitors compliance with information security requirements established by regulatory acts.

Сontacts

Phone number:

+7 (727) 237-10-28

E-mail:

cyberalarm@finreg.kz

Документы

Draft resolution

18 апреля 2025

Information and Cybersecurity Department

Draft Decree of the Management Board of the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market "Amendments and Changes to Certain Regulatory Legal Acts of the Republic of Kazakhstan on Information Security Issues"

Project

17 марта 2025

Information and Cybersecurity Department

Amendments to Decree of the Management Board of the National Bank of the Republic of Kazakhstan dated 27 March 2018 No. 47 "Approval of the Rules and Terms and Conditions for Submission by Banks, Branches of Non-Resident Banks of the Republic of Kazakhstan of Information on Availability of Information Security Management Systems, as well as Compliance with Information Security Requirements to the National Coordination Center for Information Security"

Other

04 февраля 2022

Information and Cybersecurity Department

A guide to creating a strong password

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Полезные материалы

Медиагалерея

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Реализуемые проекты

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Организации

Supervisory Technologies and Artificial Intelligence Department

Часто задаваемые вопросы

What is the situation with the cybersecurity requirements in the financial market?

Since the establishment of cybersecurity regulation in 2018, comprehensive work has been carried out to develop the legal and regulatory framework. This includes cybersecurity requirements for participants in the financial market: banks, insurance companies, credit bureaus, securities market participants, and microfinance organizations. Moreover, approaches to the assessment and management of information security risks in the financial market have also been developed and legally formalized.

How secure is the data of each customer in banks?

Customer data stored in banks is a banking secret and is one of the most protected information in the bank. Accordingly, the Agency places the most serious security requirements on the systems in which such data is stored.

Banks, in turn, are interested in ensuring maximum security of such data, both to comply with the rule of law and to maintain their own reputation.

Through which communication channels can information be exchanged with the Department of Information Cybersecurity?

Currently, the official communication channels for transmitting information to the Department of Information and Cybersecurity of the Agency are as follows:

The "FASTI" guaranteed delivery system with cryptographic protection means, ensuring the confidentiality and integrity of the submitted data.
Sending scanned letters via the official email address info@finreg.kz.
Delivery in paper form via postal mail, courier service, or in person.
Telephone number: +7 (727) 237-13-98.

Социальные медиа

Меню подвал

State of the Nation Address of the President of Kazakhstan

Website of the President of Kazakhstan

Website of the Prime Minister of Kazakhstan

Digital transformation concept

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Central communications service under the President of the RK

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