Cancellation of civil status records
On the portal you can get the service in several ways:
Using EDS:
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Click on "Request online" button
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Fill all sections of e-request
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Sign a request with digital signature
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In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Using one-time password:Using one-time password:
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Click on "Request online" button
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Fill all sections of e-request
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Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)
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In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.
Documents required for submission to "Government for Citizens" Public Corporation":
For cancellation of the act record:
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Application for cancellation of the act record.
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ID card (for identification).
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Certificates issued on the basis of the vital record subject to cancellation (if any).
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Document confirming the need to cancel a civil status record (if any).
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Notarized power of attorney, in case of a request from a representative of the service recipient.
When rendering a public service on the basis of a court decision that has entered into legal force, the service recipient submits:
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Application for cancellation of the act record.
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ID card (for identification).
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Information about the entered into force court decision on cancellation, the cancellation of the earlier decision of the court to establish the fact or state of registration of the act on the recognition of the act invalid, indicating the record subject to cancellation.
Documents required for submission to service provider:
For cancellation of the act record:
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Application for cancellation of the act record.
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ID card (for identification).
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Certificates issued on the basis of the vital record subject to cancellation (if any).
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Document confirming the need to cancel a civil status record (if any).
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Notarized power of attorney, in case of a request from a representative of the service recipient.
When rendering a public service on the basis of a court decision that has entered into legal force, the service recipient submits:
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Application for cancellation of the act record.
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ID card (for identification).
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Information about the entered into force court decision on cancellation, the cancellation of the earlier decision of the court to establish the fact or state of registration of the act on the recognition of the act invalid, indicating the record subject to cancellation.
When canceling the record of the civil status act at the request of interested persons, and also on the basis of a court decision - the reply of the registering authority on the cancellation of the civil status record.
When canceling the records of the establishment of paternity, adoption (with the restoration of the primary formed individual identification number), the change of name, surname and patronymic - a repeated birth certificate with the original data, if necessary, a birth certificate.
In case of annulment of the certificate of dissolution of marriage ( matrimony) - the certificate of conclusion of the corresponding marriage (matrimony).
Reasoned response to refuse to provide public services.
The form of providing the result of rendering a public service: paper, electronic when a certificate of state registration of a civil status act is sent, the response of the registering authority to cancel the recording of a civil status act or a reasoned refusal to submit an application through the portal.
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Establishing the unreliability of documents submitted by the service recipient for the receipt of the public service, and (or) the data (information) contained therein.
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Non-compliance of the service recipient and (or) the submitted materials, objects, data and information necessary for the provision of the public service with the requirements established by regulatory legal acts of the Republic of Kazakhstan.
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The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On personal data and their protection", to access personal data of limited access, which are required for the provision of public services.
The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide public services.
- appeal;
- initiative of an administrative body or official.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
- Full name, IIN, postal address of a natural person, BIN of a legal entity;
- name of administrative body, official to whom the appeal is submitted;
- the essence of an appeal;
- date of filing an appeal;
- signature of the applicant or his representative;
- other information provided for by legislation of the Republic of Kazakhstan.
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
The cost is made according to the Order.
They are exempt from paying the state fee for registration of civil status acts upon presentation of supporting documents listed in the Rules.
Consideration of the application - 3 working days.
In the absence of IP registry office records are the basis for the cancellation of an entry in the civil state a service period, shall be extended for not more than 15 calendar days, notifying the applicant within 3 calendar days (subject to extension of term of consideration of applications received through State Corporation the result of rendering the state service, shall be sent by the service provider in Public Corporation).
On the portal - notification of confirmation of acceptance of the application and setting the date of cancellation of the civil status record is sent to the personal account within 1 business day.