Online Inquiry

E-inquiry

Using this service, you may write and submit an inquiry to any government body. The system ensures for 100% delivery of your inquiry to the recipient and enables the tracking of inquiry review status upon the inquiry sent and answer received.

Arrange an Appointment

You may arrange an appointment with the government officials listed. We recommend reviewing the Instructions for an applicant on how to submit an application for a "Citizens' Reception" (appointment).

Feedback enables us to stay relevant, and timely react to relevant issues and monitor efficiency of actions and initiatives. On this page, we have compiled services which will help you to contact us to discuss your question and address any issues. Here you can submit an online query, send a question to the Head`s Blog and make an appointment with him/her or his/her deputies.

Frequently Asked Questions (FAQs)

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In accordance with paragraph 22 of the «Rules for the submission of primary statistical data by respondents», respondents within one month from the date of making a decision to change the main or secondary type of economic activity, or changes in the number of employees, notify the state statistics bodies about this in the form in accordance with Annex 3 to these Rules or through the «Respondent's Office» using an electronic digital signature on the official Internet resource of the Bureau of National Statistics www.stat.gov.kz. To make changes in the «Respondent's Account», on the official Internet resource of the Bureau www.stat.gov.kz, you need to select «Personal data», then click «Edit». Then there is the possibility of changing the Main /Secondary OKED, number, contact information. In case of personal appearance in the regional Department of Statistics, you must print out and provide a notification in the form in accordance with Annex 3 to the above rules.The territorial statistical offices consider the received notifications and within 3 working days make a decision on changes in the main, secondary types of economic activity, the number of employees according to the respondents in the statistical registers. The result of the consideration of the notification is sent to the email address specified in the notification. There are no grounds for limiting the number of types of OKED, while it should be noted that for statistical bodies, planned/expected activities should not be taken into account. To update the OKED in all the necessary information bases, it is necessary to confirm the changes in the OKED in the branch of the NAO "Government for Citizens" at the place of residence.