
How to get the service online:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Using one-time password:Using one-time password:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)
5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.
Documents required for submission to "Government for Citizens" Public Corporation":
To be included in the regional quota for applicants, the following is required:
An identity card for the applicant (for identification) and their family members (if available), including from the digital document service.
A copy of the marriage or divorce certificate (if available).
A copy of the birth certificate (if available).
Service providers receive digital documents from the digital document service through the implemented integration, subject to the consent of the document owner, provided through the user's mobile phone number registered on the Web Portal, by providing a one-time password, or by sending a short text message in response to a Web Portal notification.
Decision on inclusion in the regional quota for the admission of ethnic Kazakh “candas” or on rejection.
The grounds for rejection to include in the regional quota for the admission of ethnic Kazakh “candas” are the conditions stipulated by Article 20 of the Law "On Migration".
1) the non-compliance of applicants with the conditions established by subparagraph 13) of Article 1 of the Law "On Migration", namely, a “candas” is an ethnic Kazakh and (or) members of his family of Kazakh nationality who were not previously citizens of the Republic of Kazakhstan and who received the corresponding status in the manner established by the authorized body for migration issues;
2) the set of the inaccuracy of the documents submitted by an ethnic Kazakh to receive the public service, and (or) data (information) contained therein; 3) the availability of compromising information on the commission by ethnic Kazakhs applying for the assignment of a “candas” status and (or) inclusion in the regional quota for the admission of candidates, of offenses on the territory of the Republic of Kazakhstan and other information on their affiliation with terrorist or extremist organizations;
4) the absence of consent of an ethnic Kazakh, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data; 5) the absence of a regional quota for the admission of “candas” in a territorial-administrative unit or the rejection of an ethnic Kazakh from a territorial-administrative unit offered for resettlement.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
Within 14 working days