Assignment of large family allowance

Online

Individuals

How to get the service online:

Using EDS:

1. Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1. Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   

5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

Via the proactive service:

1. To assign the benefit: a service recipient's consent to get a proactive service, as well as confirmation or provision of a bank account number via a service recipient's mobile device.

2. A service recipient gets information about an ID document of a service recipient, birth certificate of a child (children) or an extract from a birth certificate, marriage/divorce certificate, a document confirming the establishment of custody (guardianship) over a child or information about adoption from the birth record, information confirming registration at the place of residence, information about a bank account number from the relevant state information systems through the e-Gov Gateway.

Government for Citizens

Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

A service recipient (or his/her representative under a power of attorney certified by a notary public or an official performing notarial actions) provides:

1. Application according to Appendix 5.

2. An identity card (identity card, residence permit of a foreigner), or an electronic document from the Digital Document service (for identification).

In case if an individual applying for the assignment of large family allowance has a kandas status, a kandas certificate or an electronic document from the Digital Documents service is provided for identification.

3. A birth certificate or an electronic document from the Digital Documents service (for identification).

In case of discrepancies between an applicant's data and data in a child's birth certificate: marriage/divorce certificate or an electronic document from the Digital Documents service.

In case of establishment of custody (guardianship) over a child or adoption: a document confirming the establishment of custody (guardianship) over a child or information about adoption from a birth record.

4. If dependents aged eighteen to twenty-three years are full-time students, the certificate of an educational institution or information about education from the Digital Document service (if information specified in the certificate is available) is provided annually pursuant to Appendix 29.

5. Court decision (to confirm cohabitation of children with one of the parents in the event of divorce between the spouses).

For residents of Baikonur: a certificate from the Department for accounting and registration of citizens of the housing sector of Baikonur.

As requests are made to the information systems of government agencies and (or) organizations in accordance with Appendix 4 information about a birth certificate for a child (children), a marriage certificate, except for information about marriage registered outside the Republic of Kazakhstan, a document confirming the establishment of custody (guardianship) over a child or information about adoption from birth records, as well as information about studying full-time at an educational institution, information about a bank account number is not required to get a large family allowance.

Via the proactive service:

1. A service recipient's consent to get a proactive service, as well as confirmation or provision of a bank account number via a service recipient's mobile device.

Via the software of second-tier banks:

1. The software of second-tier banks gets the information provided in the Appendix 4 from the relevant state information systems and (or) organizations by making requests through the e-Gov Gateway.

2. A service provider gets information about an ID document of a service recipient, birth certificate of a child (children) or an extract from a birth certificate, marriage/divorce certificate, a document confirming the establishment of custody (guardianship) over a child or information about adoption from the birth record, information confirming registration at the place of residence, information about a bank account number from the relevant state information systems through the e-Gov Gateway.

When submitting documents drawn up in a foreign language, a notary attests the correctness of the translation of a document into Kazakh or Russian in accordance with subclause 9) clause 1 of Article 34, Article 80 of the Law of the Republic of Kazakhstan "On Notary".

Grounds for rejection to provide the public service established by the laws of the Republic of Kazakhstan

1) the set of the inaccuracy of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, data and information necessary for the public service provision with the requirements established by the Rules;
3) a negative response from an authorized government body to the enquiry for approval, which is required to provide a public service, as well as a negative conclusion of an examination, study or inspection;
4) in relation to the service recipient there is a court decision (sentence) that has entered into legal force prohibiting the activity or certain activity types that require receiving a certain public service;
5) in relation to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to the public service receipt;
6) the absence of consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On personal data and their protection”, to access sensitive personal data that are required for the public service provision.

Grounds for institution of an administrative procedure

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"