
You can obtain a service via the Portal:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Using one-time password:Using one-time password:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)
5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.
Documents required for submission to "Government for Citizens" Public Corporation":
Acceptance of documents for participation in the competition for the appointment of the first heads of state educational organizations
1. Statement.
2. An identity document or an electronic document from the digital documents service (for identification).
3. A personal sheet on the accounting of frames and photos.
4. A copy of the state-issued document on education.
5. A copy of the document confirming the work activity.
6. A certificate of health status in the form approved by the Order of the Acting Minister of Health of the Republic of Kazakhstan dated October 30, 2020 No. KR DSM-175/2020 "On approval of forms of accounting documentation in the field of healthcare" (registered in the Register of State Registration of Regulatory Legal Acts under No. 21579).
7. A certificate from a neuropsychiatric organization.
8. A certificate from a drug treatment organization.
9. Certificate of qualification testing.
10. A long-term plan for the development of the organization of education.
11. Resume.
12. Service recipient’s consent to access personal data of limited access, which are required for public services provision.
To participate in the competition, the candidate additionally submits for consideration to the state body that announced the competition, materials on his professional achievements, professional development, scientific research, generalization of his own pedagogical experience, awards, information on the achievement of performance indicators (if any). Submission of documents specified in the sub-paragraphs 4), 5), 6) 7), 8) 9) it is not required if the service provider has the possibility of obtaining them from the relevant information systems. The documents specified in sub-paragraphs 4), 5) are certified by the personnel management service (HR service) from the place of work or by the responsible employee of the educational organization and stamped.
The service provider and the employee of the State Corporation shall obtain the consent of the service recipient to use the information constituting a legally protected secret contained in information systems when providing public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
Acceptance of documents for participation in the competition for heads substitution of the governmental institutions of secondary education of republican significance
2. the document proving the identity (for identification);
3. a copy of the state standard document on education;
4. a copy of the document confirming employment;
5. personal leaflet for recording frames and photos;
6. production characteristics from the previous place of work indicating the existing penalties and incentives;
7. a copy of the document on the existing qualification category and academic degree (if available);
8. health certificate in the form of health status;
9. certificate of no criminal record;
10. certificate of the presence or absence of information about the Commission of a corruption crime;
11. document on passing the test (if available).
12. document on completion of advanced training and retraining courses (if available);
13. a document confirming the completion of advanced training courses in management in education for at least seventy-two hours;
14. long-term Plan for the development of educational organizations.
To participate in the Competition, the candidate provides the educational management body with materials on their professional achievements, professional development, research, generalization of their own teaching experience, and awards (if any).
Submission of documents specified in sub-paragraphs 3), 4), 7), 8), 9), 10) it is not required if the service provider is able to obtain them from the relevant information systems.
Documents specified in sub-paragraphs 3), 4), 5), 6), 7) certified by the personnel service from the place of work or by the responsible employee of the educational organization and sealed.
Documents required for submission to service provider:
Acceptance of documents for participation in the competition for the appointment of the first heads of state educational organizations
1. Statement.
2. An identity document or an electronic document from the digital documents service (for identification).
3. A personal sheet on the accounting of frames and photos.
4. A copy of the state-issued document on education.
5. A copy of the document confirming the work activity.
6. A certificate of health status in the form approved by the Order of the Acting Minister of Health of the Republic of Kazakhstan dated October 30, 2020 No. KR DSM-175/2020 "On approval of forms of accounting documentation in the field of healthcare" (registered in the Register of State Registration of Regulatory Legal Acts under No. 21579).
7. A certificate from a neuropsychiatric organization.
8. A certificate from a drug treatment organization.
9. Certificate of qualification testing (in the presence of).
10. A long-term plan for the development of the organization of education.
11. Resume.
12. Service recipient’s consent to access personal data of limited access, which are required for public services provision.
To participate in the competition, the candidate additionally provides for consideration to the public body that announced the competition, materials on his vocational achievements, in-service training, scientific research, generalization of his own pedagogical experience, awards, information on the achievement of performance indicators (if any). Submission of the documents specified in subparagraphs 4), 5), 6), 7), 8) and 9) of this paragraph is not required if the service provider has the ability to obtain them from the relevant information systems. The documents specified in subparagraphs 4) and 5) of this paragraph are certified by human resource management service (HR department) from the place of work or a responsible employee of the educational organization and certified by a seal.
The service provider and employee of the State Corporation receives the consent of the service recipient to use information constituting a legally protected secret contained in information systems in the provision of public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
Acceptance of documents for participation in the competition for heads substitution of the governmental institutions of secondary education of republican significance
2. the document proving the identity (for identification);
3. a copy of the state standard document on education;
4. a copy of the document confirming employment;
5. personal leaflet for recording frames and photos;
6. production characteristics from the previous place of work indicating the existing penalties and incentives;
7. a copy of the document on the existing qualification category and academic degree (if available);
8. health certificate in the form of health status;
9. certificate of no criminal record;
10. certificate of the presence or absence of information about the Commission of a corruption crime;
11. document on passing the test (if available).
12. document on completion of advanced training and retraining courses (if available);
13. a document confirming the completion of advanced training courses in management in education for at least seventy-two hours;
14. long-term Plan for the development of educational organizations.
To participate in the Competition, the candidate provides the educational management body with materials on their professional achievements, professional development, research, generalization of their own teaching experience, and awards (if any).
Submission of documents specified in sub-paragraphs 3), 4), 7), 8), 9), 10) it is not required if the service provider is able to obtain them from the relevant information systems.
Documents specified in sub-paragraphs 3), 4), 5), 6), 7) certified by the personnel service from the place of work or by the responsible employee of the educational organization and sealed.
When providing a public service on paper - the issuance of a receipt for the acceptance of documents for participation in the competition in the form, or a reasoned refusal to provide a public service.
When applying electronically to the "personal account" of the service recipient, a notification is received about the acceptance of documents for participation in the competition in the form of an electronic document signed by the EDS of the authorized person of the service provider or a reasoned refusal
1. Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) data (information) contained therein.
2. The non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the public service provision with the requirements established by the regulatory legal acts of the Republic of Kazakhstan.
3. The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access restricted personal data required for the provision of public services. The service provider refuses to provide the public service, in cases where it is established that the documents submitted by the service recipient for receiving the public service, and (or) data (information) contained therein necessary for the public service provision, are unreliable.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free
When contacting through the service provider – 20 minutes
To the State Corporation at the location of the service provider – 2 working day
To a State corporation not at the location of the service provider – 7 working days
When applying to a State Corporation, the day of admission is not included in the deadline for the provision of public services
When contacting through the portal – one working day
The day of reception is not included in the term of rendering the state service