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Compensation payment to members of the national teams of the Republic of Kazakhstan in sports (national teams in sports) in the event of sports injuries and mutilations sustained by them at international sports competitions

Как получить услугу

Online

Individuals

On the portal you can get the service:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)

5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

Government for citizens

Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

1. Document or a digital document from a digital document service that certifies the identity of the service recipient and (or) a power of attorney (principal) certified by a notary - upon coФntacting a representative of the service recipient (attorney) (for identification).

2. Application to make compensation payments.

3. Document confirming participation in relevant international sports competitions.

4. Medical report indicating the diagnosis of injury and injury received at an international sports competition, issued by the Republican state-owned enterprise "center for sports medicine and rehabilitation" of the Committee for sports and physical culture of the Ministry of culture and sports of the Republic of Kazakhstan.

5. Document confirming the cost of treatment and (or) rehabilitation of a person who has suffered a sports injury or injury in excess of the guaranteed amount of free medical care and (or) medical care in the mandatory medical insurance system.

Результат оказания услуги

Notification of compensation payment to the service recipient or a reasoned response to the refusal to provide a public service.

On the portal - notification of the readiness of the result of the public service, certified by an electronic digital signature of an authorized official, for receiving the result of the public service from the State Corporation.

Часто задаваемые вопросы

What can be the reasons for refusal to deliver a public servise?

1. Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) the data (information) contained therein.

2. Non-compliance of the service recipient and (or) submitted data and information necessary for the public services provision with the requirements established by paragraph 8 of this List of basic requirements for the public services provision.

3. Absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to personal data of limited access that are required for the public service provision. The grounds for refusing to provide the public service may be the unreliability of documents provided by the service recipient for the public service receipt and (or) data contained therein.

Grounds for institution of an administrative procedure

appeal;
initiative of an administrative body or official.

General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

Full name, IIN, postal address of a natural person, BIN of a legal entity;
name of administrative body, official to whom the appeal is submitted;
the essence of an appeal;
date of filing an appeal;
signature of the applicant or his representative;
other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Receipt, registration, withdrawal and revoke of an appeal

! It is barred to reject the receipt of an appeal.

Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

Timeframe of administrative procedure that is under institution on the basis of an appeal

The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

Complaints procedure

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

Deadline for filing a complaint

A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название

Compensation payment to members of the national teams of the Republic of Kazakhstan in sports (national teams in sports) in the event of sports injuries and mutilations sustained by them at international sports competitions

Получатели услуги

Individuals

Стоимость услуги

Free of charge

Срок оказания услуги

At the State Corporation or through the portal - 5 working days

The day when documents are received by the State Corporation is not included in the term of rendering the state service

Услугу оказывает

The Ministry of Tourism and Sports of the Republic of Kazakhstan

Место предоставления услуги

«State-owned corporation «Government for citizens» NJSC

Digital Government Portal