
On the portal you can get the service in several ways:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Using one-time password:Using one-time password:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)
5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.
Documents required for submission to "Government for Citizens" Public Corporation":
To apply for a permit to a labour immigrant:
When applying to the Public Corporation at the place of temporary residence on the territory of the Republic of Kazakhstan:
To extend the permit:
When applying to the Public Corporation at the place of temporary residence on the territory of the Republic of Kazakhstan:
The result of the provision of public services is the issuance and extension of a permit to a labor immigrant or a reasoned refusal to provide public services.
When issuing and extending a work permit to an immigrant:
1) the set of the inaccuracy of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, objects, data and information required for the public service provision with the requirements established by the Rules for issuing, extending and revoking a work permit to an immigrant, approved by order of the Minister of Labor and Social Protection of the Republic of Kazakhstan dated April 15, 2022 No. 123 (registered in the Register of state registration of regulatory legal acts under No. 27595);
3) a negative response from an authorized public body to the enquiry for “no objection”, which is required to provide the public service, as well as a negative conclusion of the examination, study or inspection;
4) the non-compliance of the citizenship of a foreigner with the conditions stipulated by subparagraph 1) of paragraph 1 of Article 43-1 of the Law of the Republic of Kazakhstan "On Population Migration";
5) the non-compliance with the conditions stipulated by paragraph 5 of Article 43-2 of the Law of the Republic of Kazakhstan "On Population Migration";
6) the payment of individual income tax was paid to the public revenue authority that does not correspond to the territory of stay;
7) the non-compliance of the preliminary payment of individual income tax with the provisions of paragraph 2 of Article 360 or paragraph 5 of Article 658 of the Code of the Republic of Kazakhstan "On Taxes and Other Mandatory Payments to the Budget";
8) in relation to the service recipient, there is a court decision (sentence) that has entered into legal force prohibiting the activity or certain activity types that require the receipt of a certain public service;
9) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”, to access sensitive personal data that are required to provide the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
To the Public Corporation – 2 working days excluding the day the application is received
When applying via the portal – 30 minutes.
Via the portal – 2 working days excluding the day the application is received