Registration of dissolution of marriage (matrimony) including incorporation of amendments, additions and corrections to the civil status acts

You can receive the service through the Portal:

Upon entry into force of a court decision on recognizing a spouse as missing, incapacitated or limited in capacity, as well as upon conviction of a spouse for committing a crime to imprisonment for a term of at least 3 years

Using the EDS:

1. Log in the portal and register.
2. Click on the "Order the service online".
3. To fill in the application and get act record confirmation (within 2 working days).  
4. To fill in the fields of additional information.  
5. Sign an enquiry with digital signature (EDS).
6. Upon getting a positive response it’s necessary to pay for the service so that notification of the civil status act registration office visit time  (at the place of registration) would be indicated for further upload and review.  
7. Make a payment by clicking the "Pay" button on the "e-government" Payment Gateway.
8. In the personal account (in the History of services section) be familiar with notification on your enquiry processing which will be sent after making the payment.
9. Refer to the civil status act registration office for getting of a certificate.

Using one-time password:

1. Log in the portal and register.
2. Click on the "Order the service online".
3. To fill in the application and get enactment record confirmation (within 2 working days).
4. To fill in the fields of additional information.
5. Fill in the enquiry and sign it using one-time password (SMS will be sent to the phone number indicated in the personal account, registration in the citizens` mobile database is required).
6. Upon getting a positive response it’s necessary to pay for the service so that notification of the civil status act registration office visit time  (at the place of registration) would be indicated for further upload and review.  
7. Make a payment by clicking the "Pay" button on the "e-government" Payment Gateway.
8. In the personal account (in the History of services section) be familiar with notification on your enquiry processing which will be sent after making the payment.
9. Refer to the civil status act registration office for getting of a certificate.

Documents required for submission to "Government for Citizens" Public Corporation":

1. 1. An application for state registration of marriage (wedlock) dissolution under form 18 or 19, depending on the grounds for marriage (wedlock) dissolution.

       

   2. Identity card (for identification).

       

   3. Conclusion of marriage (wedlock) certificate.

       

   4. A receipt certifying a state fee payment to the budget.

       

   5. Information on a final court decision declaring the spouse missing or incompetent, or a court verdict convicting the spouse of committing a crime and imprisoning for at least three years.

       

   6. A notary certified power of attorney in the case the service recipient’s representative refers thereto.

List of necessary documents for making changes, additions and corrections to the legal record on the dissolution of marriage (matrimony):

1. 1. Application for making changes, additions, and corrections.

       

   2. Identity card (for identification).

       

   3. An original certificate on state registration of a civil status act which must be exchanged due to the changes, additions, or corrections to the civil status act record. If the original certificate is lost, state the loss thereof and civil status act registration information.

       

   4. A document confirming the grounds for making changes, additions, or corrections to the civil status act record.

       

   5. A notary certified power of attorney in the case the service recipient’s representative refers thereto.

Documents required for submission to service provider:

1. 1. Application for state registration of the dissolution of marriage (matrimony) in form 18 or 19, depending on the grounds for the dissolution of marriage (matrimony).

   2. An identity document or an electronic document from the digital documents service (for identification).

   3. Certificate on conclusion of marriage (matrimony).

   4. Document confirming the payment to the state budget tax.

   5. Information about a court decision that has entered into legal force to recognize the spouse as missing or incapacitated, or a court sentence to sentence the spouse (s) for committing a crime to imprisonment for a term of at least three years.

   6. Notary certified procuration in case of service recipient’s representative addressing.

List of necessary documents for making changes, additions and corrections to the legal record on the dissolution of marriage (matrimony):

1. 1. Application for making changes, additions and corrections.

   2. An identity document or an electronic document from the digital documents service (for identification).

   3. The original certificate of state registration of civil status, which is to be exchanged in connection with the amendments, additions and corrections to the record of civil status, in case of loss of the original certificate to indicate that it is lost and information about the registration of a civil status act.

   4. Document confirming the existence of grounds for making changes, additions and corrections to the civil status record.

   5. Notary certified procuration in case of service recipient’s representative addressing.

1. Establishing the unreliability of the documents submitted by the service recipient for the receipt of the public service, and (or) the data (information) contained therein.
   
2. Non-compliance of the service recipient and (or) the submitted materials, data and information necessary for the provision of public services with the requirements of the Code of the Republic of Kazakhstan "On marriage (matrimony) and family", the Laws of the Republic of Kazakhstan "On identity documents" and "On national registers identification numbers" of these Rules.
   
3. When applying for state registration of dissolution of marriage (matrimony) on the basis of a joint application of the spouses through a representative.
   
4. The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to personal data of limited access, which are required for the provision of public services.
   The laws of the Republic of Kazakhstan may establish other grounds for refusal to provide the public services.

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"