Checking a ban to go abroad in register of debtors, who cannot leave the country and in register of debtors under enforcement proceedings

1. On the portal you can get the service:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

2. Via Telegram Bot:

1. To use Telegram Bot you need to register your phone number in mobile citizens` database. 

2. Install Telegram to your smartphone, fill in @EgovKzBot into “Search” field and click “Start” command, then select “Submit a phone number” section in menu. 

3. Request a service by clicking one of the command buttons. To do this, select a service, its parameters and approve a request via obtained SMS code. 

4. After status changed to “Ready», you can download service delivery result and send it to an e-mail.

In case of any issues with obtainment of SMS code, you can call Integrated Call Center: 1414, 8 800 080 7777.

3. Via mobile application:

1. In the mobile app, sign in using one-time password* or digital signature.

2. Select a service, fill in the fields if necessary and click “Order service” button.

3. Sign a request using digital signature or one-time password**

4. Familiarize with public service delivery result in “History of Obtained Services” in “Catalogue of Services” section or “Notifications” section.

* - registration in the citizens` mobile database is required

** - capability to sign using one-time password depends on the service type.

1. On the portal you can get the service:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

2. Via Telegram Bot:

1. To use Telegram Bot you need to register your phone number in mobile citizens` database. 

2. Install Telegram to your smartphone, fill in @EgovKzBot into “Search” field and click “Start” command, then select “Submit a phone number” section in menu. 

3. Request a service by clicking one of the command buttons. To do this, select a service, its parameters and approve a request via obtained SMS code. 

4. After status changed to “Ready», you can download service delivery result and send it to an e-mail.

In case of any issues with obtainment of SMS code, you can call Integrated Call Center: 1414, 8 800 080 7777.

3. Via mobile application:

1. In the mobile app, sign in using one-time password* or digital signature.

2. Select a service, fill in the fields if necessary and click “Order service” button.

3. Sign a request using digital signature or one-time password**

4. Familiarize with public service delivery result in “History of Obtained Services” in “Catalogue of Services” section or “Notifications” section.

* - registration in the citizens` mobile database is required

** - capability to sign using one-time password depends on the service type.