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Apostilization of official documents originating from judical bodies and other state bodies, as well as notaries of the Republic of Kazakhstan

Как получить услугу
Online
Individuals

On the portal you can get the service in several ways:

Using EDS:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Complete necessary field of electronic request in of the application and attach scanned copy of the document to apostil.
  4. Sign a request with digital signature 
  5. In personal account (in the History of Services section) get an electronic “Apostille” stamp.

Using one-time password:Using one-time password:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Complete necessary field of electronic request in of the application and attach scanned copy of the document to apostil.
  4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   
  5. In personal account (in the History of Services section) get an electronic “Apostille” stamp.
Online
Legal entities

On the portal you can get the service in several ways:

Using EDS:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Complete necessary field of electronic request in of the application and attach scanned copy of the document to apostil.
  4. Sign a request with digital signature 
  5. In personal account (in the History of Services section) get an electronic “Apostille” stamp.

Using one-time password:Using one-time password:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Complete necessary field of electronic request in of the application and attach scanned copy of the document to apostil.
  4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   
  5. In personal account (in the History of Services section) get an electronic “Apostille” stamp.
Government for citizens
Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

  1. Application.

  2. ID card (for Identification).

  3. Document subject to apostille (documents are accepted for apostille affixing both in originals and notarized copies).

  4. Document confirming the payment to the budget tax.

  5. Notarized power of attorney, if requested by a representative of the service recipient (individual).

- Power of attorney issued on behalf of a legal entity signed by its head or other person authorized to do so by its constituent documents and sealed by this organization when a representative of the legal entity applies.
- Power of attorney issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form, sealed with the foreign state's official seal, are accepted only after passing the procedure of special certification (legalization or apostille) (for identification with a copy).

    6. Sample of a sign and print stamp of issued documents by other state agencies.

Government for citizens
Legal entities

Documents required for submission to "Government for Citizens" Public Corporation":

  1. Application.

  2. ID card (for Identification).

  3. Document subject to apostille (documents are accepted for apostille affixing both in originals and notarized copies).

  4. Document confirming the payment to the budget tax.

  5. Notarized power of attorney, if requested by a representative of the service recipient (individual).

- Power of attorney issued on behalf of a legal entity signed by its head or other person authorized to do so by its constituent documents and sealed by this organization when a representative of the legal entity applies.
- Power of attorney issued or certified by a competent institution of a foreign state or a specially authorized person, within its competence and in the prescribed form, sealed with the foreign state's official seal, are accepted only after passing the procedure of special certification (legalization or apostille) (for identification with a copy).

    6. Sample of a sign and print stamp of issued documents by other state agencies.

Результат оказания услуги

A document with an "Apostille" stamp on the paper.

An electronic apostille is issued via the Portal by downloading the apostille using a security code provided by the authorized government agency when submitting the application.

A letter terminating the consideration of the application, if requested by the service recipient.

Substantiated refusal to provide the public service.

Часто задаваемые вопросы
Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

1) establishment of unreliability of the documents submitted by the recipient of the service for obtaining a public service, and (or) data (information) contained in them
2) non-compliance of the materials, objects, data and information submitted by the recipient of the service and (or) necessary for rendering the public service with the requirements established by regulatory legal acts of the Republic of Kazakhstan;
3) lack of consent of the recipient of the service provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On personal data and their protection" for access to personal data of limited access necessary for the provision of public services.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название
Apostilization of official documents originating from judical bodies and other state bodies, as well as notaries of the Republic of Kazakhstan
Получатели услуги
Individuals
Legal entities
Individuals
Legal entities
Стоимость услуги

Apostille affixing on official documents made in the Republic of Kazakhstan - 0.5 MCI 

Срок оказания услуги

In a public corporation - 2 working days. The day of admission shall not be included in the term of the public service.
At the portal - receipt of notification of appointment date, time for apostilization of documents - 1 business day.

Услугу оказывает
Ministry of Justice of the Republic of Kazakhstan
Место предоставления услуги
«State-owned corporation «Government for citizens» NJSC
Digital Government Portal

Rules for providing State service

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Website of the Prime Minister of Kazakhstan
Central communications service under the President of the RK
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State of the Nation Address of the President of Kazakhstan
Law “On Access to Information”