
On the portal you can get the service in several ways:
Using EDS:
Click on "Request online" button
Fill all sections of e-request
Sign a request with digital signature
In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Using one-time password:Using one-time password:
Click on "Request online" button
Fill all sections of e-request
Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)
In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.
Documents required for submission to "Government for Citizens" Public Corporation":
Application for state registration of death.
Information about a death certificate issued by a medical organization.
The identity document of the deceased (if available, in the absence of an identity card of the deceased, specify the reasons in the application).
Notary certified letter of attorney in case of service recipient’s representative addressing.
In case of registration of death on the basis of a court decision-information about a court decision that has entered into force to establish the fact of death or to declare a person dead.
Final judgement on establishment of death fact or on announcement of person's death, in case of registration on the basis of court decision.
Military ID of the deceased (if available)
If necessary (if the surname and / or patronymic of the service recipient is not related), a document confirming close relationship.
List of required documents for changes, additions and corrections entering to the death record:
Application for making changes, additions and corrections.
An identity document or an electronic document from the digital documents service (for identification).
The original certificate of state registration of civil status, which is to be exchanged in connection with the amendments, additions and corrections to the record of civil status, in case of loss of the original certificate to indicate that it is lost and information about the registration of a civil status act.
Document confirming the existence of grounds for making changes, additions and corrections to the civil status record.
Notary certified letter of attorney in case of service recipient’s representative addressing.
Documents required for submission to service provider:
Application for state registration of death.
Information about a death certificate issued by a medical organization.
The identity document of the deceased (if available, in the absence of an identity card of the deceased, specify the reasons in the application).
Notary certified letter of attorney in case of service recipient’s representative addressing.
In case of registration of death on the basis of a court decision-information about a court decision that has entered into force to establish the fact of death or to declare a person dead.
Final judgement on establishment of death fact or on announcement of person's death, in case of registration on the basis of court decision.
Military ID of the deceased (if available)
If necessary (if the surname and / or patronymic of the service recipient is not related), a document confirming close relationship.
List of required documents for changes, additions and corrections entering to the death record:
Application for making changes, additions and corrections.
An identity document or an electronic document from the digital documents service (for identification).
The original certificate of state registration of civil status, which is to be exchanged in connection with the amendments, additions and corrections to the record of civil status, in case of loss of the original certificate to indicate that it is lost and information about the registration of a civil status act.
Document confirming the existence of grounds for making changes, additions and corrections to the civil status record.
Notary certified letter of attorney in case of service recipient’s representative addressing.
Certificate or reference of death, duplicative certificate of death with entered changes, additions and corrections or a motivated answer about refusal to provide a public service or a motivated answer about refusal to provide a public service.
Establishing the unreliability of the documents submitted by the service recipient for the receipt of the public service, and (or) the data (information) contained therein.
Non-compliance of the service recipient and (or) the submitted materials, data and information necessary for the provision of public services with the requirements of the Code of the Republic of Kazakhstan "On marriage (matrimony) and family", the Laws of the Republic of Kazakhstan "On identity documents" and "On national registers identification numbers" of these Rules.
The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to personal data of limited access, which are required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
State death registration – free of a charge
The cost is made according to the Order.
They are exempt from paying the state fee for registration of civil status acts upon presentation of supporting documents listed in the Rules.
Death registration – 1 working day.
Entering the changes, additions and corrections to death record – 5 working days.
In the absence of IP registry office records the service period shall be extended for not more than 15 calendar days, notifying the applicant within 3 calendar days (subject to extension of term of consideration of applications received through State Corporation result of state service rendering sent by the service provider in the Public Corporation).
On the portal – notification of confirmation of acceptance of the application and appointment of the date of issue of the death certificate-within 1 working day is sent to the personal account.