
1. On the portal you can get the service in several ways:
Using EDS:
Click on "Order the service online" button.
Fill e-enquiry sections.
Sign an equiry with EDS.
In the personal account ("History of obtained services") look through notification on your enquiry processing status, which will be sent within the stated period.
Using one-time password:
Click on "order the service online" button.
Fill in the e-enquiry sections.
Fill in the enquiry and sign it using one-time password (SMS will be sent to the phone number indicated in the personal account, registration in the mobile citizens` database is required).
In the personal account ("History of obtained services") look through notification on the enquiry processing status, which will be sent within the indicated period.
2. Via Telegram Bot:
To use Telegram Bot you need to register your phone number in the mobile citizens` database.
Install Telegram to your smartphone, fill in @EgovKzBot into “Search” field and click “Start” command, then select “Submit a phone number” section in menu.
Enquire the service by clicking one of the command buttons once after the start. To do this, select thea service, its parameters and confirm the enquiry via the obtained SMS code.
After the status is changed to “Ready», you can download the service provision output and send it to the preferred e-mail.
In case of any issues with obtaining the SMS code, you can call the Integrated Call Center: 1414, 8 800 080 7777.
Information on the registered entitlement (encumbrances) on real estate and its technical specification.
None
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free-of-charge
Within 20 minutes if the information in the state information system exists