
On the portal you can get the service in several ways:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
You need to get consent from co-owners of the housing, confirmed with digital signature (if applicant is not the only owner of the housing).
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Using one-time password:Using one-time password:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)
You need to get consent from co-owners of the housing, confirmed with digital signature (if applicant is not the only owner of the housing).
5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.
** Deregistration from permanent and temporary registration at the place of residence is provided only upon housing owner application.
Documents required for submission to "Government for Citizens" Public Corporation":
When the service recipient or their legal representative (for children and citizens recognized by the court as legally incompetent, their legal representatives (parents, guardians, Trustees) with the provision of documents confirming the authority to represent them) or an attorney under a notarized power of attorney to perform actions provided for by the authority:
to the State Corporation:
A service provider receives information on registered rights (encumbrances) for immovable property and its technical characteristics (to confirm ownership rights) from the CSC IIS.
Foreigners and stateless persons who have received refugee status submit the above list of documents to a service provider.
Documents required for submission to service provider:
When the service recipient or their legal representative (for children and citizens recognized by the court as legally incompetent, their legal representatives (parents, guardians, Trustees) with the provision of documents confirming the authority to represent them) or an attorney under a notarized power of attorney to perform actions provided for by the authority:
to the service provider in the State Corporation:
A service provider receives information on registered rights (encumbrances) for immovable property and its technical characteristics (to confirm ownership rights) from the CSC IIS.
Foreigners and stateless persons who have received refugee status submit the above list of documents to a service provider.
De-registration by entering information in the information system "Registration point "Documentation and registration of the population" (IP RP DRN).
Turning to the portal the result of rendering the state service goes to "private office" of the applicant in a notice of withdrawal from registration by place of residence of persons who are not resident at the address.
Upon deregistration in the city of Baikonir, the service recipient is given a departure address sheet.
If the documents submitted by the service recipient for the public service and/or data (information) contained therein are found to be inaccurate, or if the service recipient and/or submitted materials, objects, data, and information required for the public service provision do not comply with the requirements established by these Rules.
Due to the absence of consent from the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access sensitive personal data required to provide the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan
Free of charge
Through the «State-owned corporation «Government for citizens» NJSC, through the service provider (for foreigners and stateless persons who have received refugee status) - no more than 30 minutes