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Removal from registration at the place of residence of population of the RK

Как получить услугу
Online
Individuals

On the portal you can get the service in several ways:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

You need to get consent from co-owners of the housing, confirmed with digital signature (if applicant is not the only owner of the housing).

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1.Log in to the portal or register

2. Click on "Request online" button

3.  Fill all sections of e-request

4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required) 

You need to get consent from co-owners of the housing, confirmed with digital signature (if applicant is not the only owner of the housing).

5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

** Deregistration from permanent and temporary registration at the place of residence is provided only upon housing owner application.

Government for citizens
Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

When the service recipient or their legal representative (for children and citizens recognized by the court as legally incompetent, their legal representatives (parents, guardians, Trustees) with the provision of documents confirming the authority to represent them) or an attorney under a notarized power of attorney to perform actions provided for by the authority:

to the State Corporation:

  1. to withdraw registration at the request of an owner of housing, dacha, building or premises used for the residence (stay) of people:
  • a document certifying an identity of a housing owner or its digital form (for identification);
  • application on withdrawal of registration at the place of residence in any form indicating an identification data of citizens subject to withdrawal from registration;
  1. to withdraw registration from those who have left for permanent residence outside the republic:
  • passport of a citizen of the Republic of Kazakhstan (for identification) and identity card of a citizen of the Republic of Kazakhstan (for submission to a service provider);
  • passport of a citizen of the Republic of Kazakhstan (for children under 16);
  • abstract from local police authorities on permission to leave for permanent residence outside the Republic of Kazakhstan;
  1. to withdraw registration from those recognized by court as having lost the right to use residential premises:
  • a document certifying the identity of an owner of a housing, dacha, building or premises used for the residence (stay) of people or its digital form (for identification);
  • a court decision on the loss of right to use the residential premises.

A service provider receives information on registered rights (encumbrances) for immovable property and its technical characteristics (to confirm ownership rights) from the CSC IIS.

Foreigners and stateless persons who have received refugee status submit the above list of documents to a service provider.

Service provider
Individuals

Documents required for submission to service provider:

When the service recipient or their legal representative (for children and citizens recognized by the court as legally incompetent, their legal representatives (parents, guardians, Trustees) with the provision of documents confirming the authority to represent them) or an attorney under a notarized power of attorney to perform actions provided for by the authority:

to the service provider in the State Corporation:

  1. to withdraw registration at the request of an owner of housing, dacha, building or premises used for the residence (stay) of people:
  • a document certifying an identity of a housing owner or its digital form (for identification);
  • application on withdrawal of registration at the place of residence in any form indicating an identification data of citizens subject to withdrawal from registration;
  1. to withdraw registration from those who have left for permanent residence outside the republic:
  • passport of a citizen of the Republic of Kazakhstan (for identification) and identity card of a citizen of the Republic of Kazakhstan (for submission to a service provider);
  • passport of a citizen of the Republic of Kazakhstan (for children under 16);
  • abstract from local police authorities on permission to leave for permanent residence outside the Republic of Kazakhstan;
  1. to withdraw registration from those recognized by court as having lost the right to use residential premises:
  • a document certifying the identity of an owner of a housing, dacha, building or premises used for the residence (stay) of people or its digital form (for identification);
  • a court decision on the loss of right to use the residential premises.

A service provider receives information on registered rights (encumbrances) for immovable property and its technical characteristics (to confirm ownership rights) from the CSC IIS.

Foreigners and stateless persons who have received refugee status submit the above list of documents to a service provider.

Результат оказания услуги

De-registration by entering information in the information system "Registration point "Documentation and registration of the population" (IP RP DRN).

Turning to the portal the result of rendering the state service goes to "private office" of the applicant in a notice of withdrawal from registration by place of residence of persons who are not resident at the address.

Upon deregistration in the city of Baikonir, the service recipient is given a departure address sheet.

Часто задаваемые вопросы
The grounds for rejection to provide the public services established by the laws of the Republic of Kazakhstan

If the documents submitted by the service recipient for the public service and/or data (information) contained therein are found to be inaccurate, or if the service recipient and/or submitted materials, objects, data, and information required for the public service provision do not comply with the requirements established by these Rules.

Due to the absence of consent from the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access sensitive personal data required to provide the public service.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 20 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan

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Полное название
Removal from registration at the place of residence of population of the Republic of Kazakhstan
Получатели услуги
Individuals
Individuals
Individuals
Стоимость услуги

Free of charge

Срок оказания услуги

Through the «State-owned corporation «Government for citizens» NJSC, through the service provider (for foreigners and stateless persons who have received refugee status) - no more than 30 minutes

Услугу оказывает
Ministry of Internal Affairs of the Republic of Kazakhstan
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«State-owned corporation «Government for citizens» NJSC
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