Assignment of social payments for social risk cases: loss of earning capacity
Dear service recipients!
Social benefits in case of job loss can be received only by those participants who are registered in the compulsory social insurance system as unemployed.
Prior to ordering the service, you need to register as a job seeker through the state service "Registration of job seekers".
You can obtain a service via the Portal:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Documents required for submission to "Government for Citizens" Public Corporation":
The applicant (or his representative with a notary certified power of attorney) provides:
-
An identity card in accordance with paragraph 1 of Article 6 of the Law of the Republic of Kazakhstan "On Identity cards" or an e-document from the digital document service, or a “candas” certificate for individuals with “candas” status, or an e-document from the digital document service (required for identification).
-
For residents of Baikonur, a certificate from the Baikonur City Housing Citizens Accounting and Registration Unit.
The documents are not required to be submitted if they can be received from the public information systems, including a digital document service.
Through a proactive service:
To assign a social benefit in the event of unemployment, the applicant's consent to the proactive service provision, as well as the acceptance of obligations and confirmation or provision of a bank account number, are sent by the applicant via a mobile phone.
However, providing a bank account number is not required if they can be received from a second-tier bank.
The service providers receive digital documents from the digital document service through the implemented integration, subject to the consent of the document owner, provided through the user's mobile phone number registered on the portal, by providing a one-time password, or by sending a short text message in response to a portal notification.
Documents required for submission to service provider:
The applicant (or his representative with a notary certified power of attorney) provides:
-
An identity card in accordance with paragraph 1 of Article 6 of the Law of the Republic of Kazakhstan "On Identity cards" or an e-document from the digital document service, or a “candas” certificate for individuals with “candas” status, or an e-document from the digital document service (required for identification).
-
For residents of Baikonur, a certificate from the Baikonur City Housing Citizens Accounting and Registration Unit.
The documents are not required to be submitted if they can be received from the public information systems, including a digital document service.
Through a proactive service:
To assign a social benefit in the event of unemployment, the applicant's consent to the proactive service provision, as well as the acceptance of obligations and confirmation or provision of a bank account number, are sent by the applicant via a mobile phone.
However, providing a bank account number is not required if they can be received from a second-tier bank.
The service providers receive digital documents from the digital document service through the implemented integration, subject to the consent of the document owner, provided through the user's mobile phone number registered on the portal, by providing a one-time password, or by sending a short text message in response to a portal notification.
State Corporation and Career Center:
Notification of the assignment (rejection of assignment) of a social payment in the event of unemployment, using the form in accordance with Annex 18 to these Rules.
On the portal or EBT portal:
E-notification of the assignment (rejection of assignment) of a social payment in the event of unemployment, using the form in accordance with Annex 18 to these Rules, certified by the digital signature of the service provider's branch head, sent to the applicant's personal account on the portal or EBT portal.
When provided through a subscriber's cellular device (proactive service):
SMS notification to the applicant's mobile phone.
1) the set of inaccuracy of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted documents and (or) information required for the public service provision with the requirements established by the Rules;
3) the failure to provide the document and (or) information requested by the Service Provider during verification for the appointment of a social payment in the event of loss of job;
4) the absence of consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data, which are required to provide the public service.
- appeal;
- initiative of an administrative body or official.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
- Full name, IIN, postal address of a natural person, BIN of a legal entity;
- name of administrative body, official to whom the appeal is submitted;
- the essence of an appeal;
- date of filing an appeal;
- signature of the applicant or his representative;
- other information provided for by legislation of the Republic of Kazakhstan.
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free
Via the Public Corporation, Career Center: 6 working days
Via the Portal, Electronic Labour Exchange portal or proactive service: 4 working days