Archive certificates, copies of archive documents or archive extracts

How to get the service online:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1.Log in to the portal or register

2. Click on "Request online" button

3.  Fill all sections of e-request

4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   

5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

How to get the service online:

Using EDS:

1.Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

4. Sign a request with digital signature 

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1.Log in to the portal or register

2. Click on "Request online" button

3.  Fill all sections of e-request

4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   

5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

Documents required for submission to "Government for Citizens" Public Corporation":

1. Application. If available, documents or their electronic copies confirming the requested information are attached to the application.
2. ID or a digital document from the digital documents service (for identification) and a document confirming authority - for a legal entity or a notarized power of attorney - for an individual (when an authorized representative applies).
3. An employee of a State Corporation receives information about the service recipient's identity documents from the relevant state information systems via the e-government gateway.

Documents required for submission to "Government for Citizens" Public Corporation":

1. Application. If available, documents or their electronic copies confirming the requested information are attached to the application.
2. ID or a digital document from the digital documents service (for identification) and a document confirming authority - for a legal entity or a notarized power of attorney - for an individual (when an authorized representative applies).
3. An employee of a State Corporation receives information about the service recipient's identity documents from the relevant state information systems via the e-government gateway.

Documents required for submission to service provider:

1. Application. If available, documents or copies thereof confirming the requested information are attached to the application.
2. ID of the service recipient or a digital document from the digital documents service (for identification), a document confirming the authority, or a notarized power of attorney, when representing the interests of the service recipient by a third party (submitted for identification, the contractor of the service provider reproduces a copy of the identity card for identification, and then returns its original to the service recipient).

When contacting the service recipient by mail:

1. An application in any form signed by an individual or a representative of a legal entity, indicating information about the applicant (for an individual – surname, first name, patronymic (if any), place of residence, contact phone numbers, for a legal entity - its name, legal address) and containing the data necessary to search for the requested information. If available, documents or copies thereof confirming the requested information are attached to the application.

Documents required for submission to service provider:

1. Application. If available, documents or copies thereof confirming the requested information are attached to the application.
2. ID of the service recipient or a digital document from the digital documents service (for identification), a document confirming the authority, or a notarized power of attorney, when representing the interests of the service recipient by a third party (submitted for identification, the contractor of the service provider reproduces a copy of the identity card for identification, and then returns its original to the service recipient).

When contacting the service recipient by mail:

1. An application in any form signed by an individual or a representative of a legal entity, indicating information about the applicant (for an individual – surname, first name, patronymic (if any), place of residence, contact phone numbers, for a legal entity - its name, legal address) and containing the data necessary to search for the requested information. If available, documents or copies thereof confirming the requested information are attached to the application.

1) establishing the unreliability of documents submitted by the service recipient for obtaining a public service, and (or) the data (information) contained therein;

2) non-compliance of the service recipient and (or) the submitted materials, objects, data and information required for the provision of a public service with the requirements set forth in Article 19-1 of the Law of the Republic of Kazakhstan “On Public Services”;

3) absence of the service recipient’s consent, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”, to access personal data of restricted access required for the provision of the public service.

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"