The main objective of the department is to enhance the international image of the city of Shymkent, and to establish and develop mutually beneficial cooperation with foreign countries, diplomatic missions, as well as international and regional organizations.

The department coordinates official correspondence with foreign partners, organizes international meetings and forums, receives foreign delegations, and conducts negotiations. It also develops and implements a range of activities aimed at promoting the city’s investment, tourism, and economic potential on the international stage.

In addition, the department establishes sister city relations, drafts memorandums of cooperation and roadmaps, and ensures their effective implementation. These relationships foster joint projects in the fields of culture, education, sports, tourism, and the economy.

Within the framework of international initiatives, the department creates platforms for dialogue on current global issues and strives to position Shymkent as an active member of international organizations and foreign institutions.

The department’s work is based on the principles of transparency, mutual trust, and adherence to international legal norms.