Consumer complaints increased by 85 percent

Recently, the number of complaints of Zhambyl residents against individual entrepreneurs has increased. In eight months, the competent institutions received 428 appeals from citizens. The population complained of various violations, ranging from poor quality of service and ending with the discrepancy of the price on the shelf of the payment receipt.

Not every request from consumers has been ignored, industry experts say. Appropriate measures have been taken, and the requests of the purchasing parties have been met within the framework of the law. The Zhambyl Regional Department of Trade and Consumer Protection is ready to protect the rights of every person who has witnessed such illegal actions.