“All state agencies must radically change their work and reduce bureaucracy”, said the Deputy Head of the Presidential Administration at the Agency’s board meeting

Today, the Agency held its board session to present the results of its work in 2019 and set priorities and tasks for the coming period. It was attended by the representatives of the Presidential Administration and employees of the Agency, the Academy of Public Administration under the President of the Republic of Kazakhstan, the National Center for Civil Service Human Resources Management, as well as territorial departments of the Agency (via video conferencing).

Speaking at the board, Agency’s Chairwoman Anar Zhailganova emphasized that issues of further professionalization of the state apparatus in the framework of “100 Concrete Steps - Plan of the Nation” remain the main priority in the work of the Agency. Malik Kenesbaevich Murzalin, the Deputy Head of the Presidential Administration, expressed in his speech the need for the high-quality implementation by the Agency, together with state bodies, of the tasks set by the Head of State to form a service model of public administration aimed at meeting the needs of citizens. He also noted the existing issues of excessive bureaucracy when applying to the civil service, high turnover of civil servants, especially among senior employees, lack of proper institutional memory in government bodies, regular overtime of civil servants and decreasing rotation between regions.