At the Digital Bridge 2023 forum, the Chairman of the Management Board of the State Corporation "Government for Citizens" presented the documentation terminal to the President of the Republic of Kazakhstan and the guests of the event.
A unique project has already been implemented in Astana and Almaty. Thanks to the terminals, citizens can independently apply for the production of a passport and identity card. At the same time, customers can choose the most successful photo and pay the state duty on the spot. It will take no more than 5 minutes to submit an application.
"Since the beginning of the year, about 2 million citizens have received passports and identity cards. For many years, this service has been one of the most popular in Kazakhstan. In order for citizens to receive it promptly and without waiting in line, the State Corporation jointly with the Ministry of Internal Affairs of the Republic of Kazakhstan implemented the project "Documentation Terminal". Now more than 25% of applications in the PSC, where terminals are installed, are submitted by citizens independently," said Suyenish Abdildin, Chairman of the Management Board of the State Corporation.
To date, the terminals operate in the public service centers in Astana at Kerey St., Zhanibek Khandar, 4 and in Almaty at Markov St., 44. As part of the scaling of the project, terminals are installed in all PSC of Astana, work is underway to connect. According to the Chairman of the Board of the State Corporation, it is planned to install similar devices throughout Kazakhstan in the future.
It should be noted that the annual international IT forum Digital Bridge 2023 takes place in the capital on October 12-13. The forum also summarizes the results of the National Project Management Competition "Qazaqstan Project Management Awards – 2023". The Strategy and Project Management service of the State Corporation is represented in the nomination "The Best Project Office of 2023". The project "Automated platform for receiving applications "eOtinish" was nominated in the special nomination "The best project for improving the public administration system". The participants of the State Corporation made their presentations and video visuals to the experts. By the way, the award ceremony will take place on October 13 at the Congress Center.
On July 23, 2023, within the framework of the social project "Children of Rain", implemented by order of the State Institution "Department of Education of Burlinsky district", the event "Let's give children an amazing summer!" was held in Nauryz Park
We sincerely thank entrepreneur Damir Zhusupov and his team for the opportunity to visit the entertainment center for free, relax, get positive emotions and a great mood. Let this event remain in the memory of our children as a piece of summer, joy and wonderful mood.
#Safe childhood – 2023
Asphalt laying works are underway on the remaining parts of the streets of Mostovaya, Transport, Depovskaya, Aksai
In order to increase the tourist and sports master's degree, increase the sports, technical and tactical master's degree was held on June 14-18 this year in the regional tour on the equipment of the karlygash furnace tourism. "In accordance with the program of sorting, the competition" "best performance of the team""," "Mountain""," "tourist parts and navyki"", as well as the competition was held at the distance" "Crossroads"", ""personal"", ""technical"", ""cross-country""." "In these cases, the Burlinsky district protected the visitors of the ""Stations of young tourists"", which were visited by the III place in the public service." The teams were: M. Temirkhan, B. Alipov, O. Bazarbayev, A. Zhambyl, A. Gadilshe. Leaders: T. Yeraliyev, A. Sapieva, T. Kenzhemurat, E. Murat, A. Makpozov.
Students of Burlinsky district schools aged from 14 to 17 years take part in the military-patriotic camp "Akzhayyk kyrandary". During the event, the students met with the chairman of the public association of the West Kazakhstan region "Union of Veterans of Afghanistan" Oleg Viktorovich Pimonov and Rahim-Haji Abdykarimov, who participated in the Afghan War of 1987. Purpose: formation of students' sense of patriotism, education of courage, education of respect for veterans and their families and promotion of their feat among students, youth.
There are times in life when citizens are faced with situations when, for various reasons, it is necessary to change personal data – surname, first name, patronymic (hereinafter – Full name), due to mistakes, inaccuracies, or if they wish to bear the surname of their spouse, by the name of their grandfather or father, or for other reasons.
And here the question arises "how to change or correct the data, where to turn?".
Every citizen of the Republic of Kazakhstan who has reached the age of sixteen can change his full name.
Until the age of 16, legal representatives, that is, the child's parents, apply for a change in the full name. From the age of ten, the consent of the child to change his personal data is required.
Article 257 of the Code of the Republic of Kazakhstan "On Marriage (Matrimony) and Family" (hereinafter referred to as the Code) provides an exhaustive list of grounds for changing the Full name.
To change or change, correct the name, patronymic, surname, you need to apply to any registration authority (RAGS) on the territory of the Republic of Kazakhstan, you can also contact the NAO State Corporation "Government for Citizens".
In the application for the change of Full name, the chosen Full name and the reasons for their change must be indicated and certificates of state registration of acts of civil status (birth, marriage or divorce), documents confirming the reasons for which the applicant requests to change the Full name must be attached.
The question of changing the full name refers to cases of a complex category, as it provides for changing the personal data of citizens. The procedure for considering such petitions requires appropriate checks, including the authenticity of the submitted documents by requesting their grounds for issuance (copies of records of acts) from the archives of the registry offices of foreign states. Civil status acts registered on the territory of the Republic of Kazakhstan are checked in the Registry Office information system.
After changing the full name, a citizen is issued a certificate (certificate) of birth or marriage, of divorce, depending on what data is being changed, after which it is necessary to change the identity document.
Amendments, additions and corrections to the civil status records in the presence of a primary registration record, as well as sufficient grounds and in the absence of a dispute between interested parties are made by the registering authority. If there is a dispute between interested parties, the issues of making changes, additions and corrections to the civil status records are resolved through mediation or in court.
There are situations when the identity card must be replaced regardless of the expiration date. For example, the replacement of identity cards in connection with a change of surname, including at the conclusion or dissolution of marriage, as well as according to national traditions.
At the same time, the authorized employee receives information about changes in the installation data, date and place of birth through integration interaction from the information system of the RAGS bodies. However, in case of their absence, registration for the issuance of a passport, an identity card of a citizen of the Republic of Kazakhstan on the change of the installation data, date and place of birth will be carried out after verification to establish the reliability of the change of the installation data and the issuance by an authorized employee of the migration service of the conclusion on the change of the installation data, except in cases of a change of surname on the conclusion (dissolution) of marriage, surnames and patronymics of persons of Kazakh nationality according to national traditions.
According to According to the Code "On Marriage (Matrimony) and Family", when concluding or dissolving a marriage, it is necessary to replace the identity card within 30 days from the date of receipt of the certificate of conclusion or dissolution of marriage. If you contact the NAO "State Corporation "Government for Citizens" (PSC) later than the specified period, you will be brought to administrative responsibility in accordance with the Code "On Administrative Offenses" (a fine of 7 MCI).
Source of information - https://egov.kz/cms/ru/articles/smena_familii
From June 1, 2023, 1414 consultants will provide consultations on compulsory social health insurance and receiving medical care.
The unified contact center 1414 will be able to advise citizens on the issues of obtaining free dental care, what services are included in the OSMS, what can be obtained within the guaranteed volume of free medical care and others. In addition, Kazakhstanis will be able to file a complaint against a medical organization by number 1414.
"The State Corporation, together with the Social Health Insurance Fund, carried out preparatory measures to receive calls on line 1414. Now our consultants will be able to help citizens on MSHI issues. We expect that the transfer of the functions of the FSMS call center to the State Corporation will reduce the number of redirects and will affect the increase in the availability and quality of the information provided," commented Suyenish Abdildin, Chairman of the State Corporation's Management Board.
It should be noted that the unified contact center provides advice on 1,318 public services, taking into account subspecies. Operators advise on the services of the eGov portal.kz, eOtinish systems and on the activities of PSC. In addition, line 1414 accepts complaints about the service in the PSC, accepts applications for the service of people with special needs.
Recall that since April 1, 2021, the functions of the Unified Contact Center have been transferred to the NAO "State Corporation "Government for Citizens". Since the transfer of the functions of the ECC, more than 51.6 million requests have been received and processed. The percentage of customer dialing increased from 87% to 98%, the waiting time for the operators' response decreased from 2 minutes to 15 seconds. By the way, consultations on the number 1414 are carried out around the clock, calls are free from both mobile and landline phones.