Dear residents of Stepnogorsk!
We inform you that on October 8 of this year at 12:00 p.m., at the Citizen Reception Center (City Akimat building, Block “B”), a reception of citizens will be held by the State Labor Inspector for Akmola Region, Azamat Ualiuly Abdrakhmanov.
During the reception, citizens may address issues related to labor relations, labor safety, and occupational protection.
For preliminary registration and additional information, you may contact:
Akim of the city, Gaidar Kassenov, paid a working visit to the village of Bestobe, where he inspected the progress of the construction of the sports and recreation complex.
It should be noted that the contractor of the project is Tair LLP. During the visit, the Head of the city instructed the contractor to accelerate the pace of work, ensure high-quality performance, and complete the construction within the established timeframe.
The construction of the facility remains under the constant supervision of the Akim of the city.
Today, Akim of the city, Gaidar Kasenov, visited the construction site of a 45-apartment residential building and reviewed the progress of the work being carried out.
The Head of the city instructed the Head of the Construction Department, Askhat Igberdenov, to ensure the quality of the work and create comfortable conditions for future residents. In addition, the mayor ordered the identified shortcomings to be eliminated and the quality of work to be improved.
Today, a meeting of the City Commission on Social Partnership and the Regulation of Social and Labor Relations was held in the city.
The agenda included the following issues:
• organization of work on repayment of social payment arrears;
• implementation of a unified system for recording employment contracts at enterprises and organizations of the city;
• creation of new jobs.
Under the chairmanship of the Head of the city, Gaidar Kassenov, a regular meeting of the Akimat was held.
The agenda included the following issues:
• On the progress of preparing housing and utilities facilities and the social sector for the 2025–2026 heating season;
• On the progress of preparations for the month of social support for elderly people.
Based on the results of the meeting, relevant instructions were given.
Now you can sign up for theoretical and practical exams in specialized public service centers only through the PSC application. This innovation was introduced for the convenience of citizens and is aimed at eliminating corruption risks.
To ensure security, all users of the PSC mobile application undergo two-factor authentication: first, biometric identification, then confirm their identity using an SMS code received from the number 1414.After that, the driver candidate needs to go to the "Record for the Theory exam" or "Record for the practice exam" tab.Then the recipient will receive an SMS message again. By the way, an SMS message will be sent to the active phone number registered in the Database of mobile citizens. Note that to register for the exam through the PSC application, you must contact a specialized public service center in advance to apply and receive the application number.
This service will notify users about exam times and possible schedule changes, which will significantly improve the convenience and timeliness of receiving information.
Earlier, registration for exams was carried out through the website booking.gov4c.kz now this feature on the website will be disabled in order to receive advanced features through the PSC application. At the same time, the website will continue to function, allowing users to view the broadcast of the exam process online.
By the way, in the application you can also book a visit to the PSC, get an electronic queue ticket, find the location of the public service center of interest and get acquainted with current issues.
Note that the TSON app is available for download on GooglePlay and the AppStore.
The State Corporation “Government for Citizens” reports that in connection with the celebration of Independence Day, public service centers, including specialized ones, will not work on Monday, December 16. At the same time, Saturday, December 14, is a working day for duty centers. Services will be available from 9:00 to 13:00.
Already on Tuesday, December 17, the country's public service centers and special service centers will receive citizens according to the usual schedule.
Let us remind you that the Public Service Centers are open on weekdays from 9:00 to 18:00. Duty service centers are open on weekdays until 20:00, on Saturdays – until 13:00.
Special service centers on duty receive citizens from Monday to Friday until 18.00, and the issuance of completed documents is carried out until 20.00, on Saturday – until 13.00.
The current list of addresses of duty service centers is available on the official Instagram page.
Actual Questions about UAPF
UAPF has implemented new digital services that can be obtained through a personal account on the enpf.kz website or in the БЖЗҚ/ЕНПФ mobile application.
For example:
- family members of a deceased person who has pension savings can now apply for the иутуаше payment of the deceased person's pension savings (for burial);
- UAPF contributors can provide consent to the collection and processing of personal data, as well as generate certificates of account availability, COPC certificates, certificates confirming the return of 50% of pension savings in one section. Let's present the innovations in order.
Application for payment of pension savings in connection with the death of a person with pension savings (for burial).
Pension savings are the property of the contributor or beneficiary. Accordingly, they can be inherited. But even before entering into inheritance rights, family members of the contributor/beneficiary are made a lump sum pension benefit payment for funeral expenses from the pension savings of the deceased person within the amount of 94 times the monthly calculation index established for the corresponding financial year by the law on the republican budget, but not more than those available for the individual pension savings account (IPSA) of the deceased person's funds.
In connection with the introduction of the new service, the procedure for filing an application for receiving the due amount for burial in difficult circumstances for the family is now also possible online. To do this, close relatives of the deceased must select the tab "Submitting an application for payment in connection with the death of the beneficiary (for burial)" in their personal account on the website or in the mobile application in the "Services" section. Next, in the window that opens, you must enter the IIN of the deceased person, where a check will be made for the presence of information about the death in the information system of the state body (IS GO) and the procedure for confirming family ties. If the IS GO does not contain information about the death of an individual, a corresponding notification will be issued. If the fact of death is confirmed, a check for family ties will be carried out. In case of confirmation, the next stage will be transferred - entering the beneficiary's bank details. After filling in, it is necessary to check the accuracy of the specified bank details by clicking on the "check" button and sign with an electronic digital signature (EDS).
When using the mobile application, the application must be signed using an electronic digital signature via the eGOV mobile application.
If the Civil Defense Information System does not contain information about the family ties of the person applying for a funeral payment with the deceased person, the applicant must contact any UAPF office with supporting documents.
The list of documents for processing a funeral payment is posted on the enpf.kz website in the relevant section “Services”/Beneficiaries.
Providing UAPF with consent to the collection and processing of personal data.
When providing services stipulated by law, UAPF exchanges information with information systems (databases) of organizations, which include government agencies and (or) state legal entities. At the same time, contributor data is NOT transferred to private or other legal entities. Before receiving a service from UAPF, the contributor (beneficiary) / authorized person / legal representative, in accordance with the Law of the Republic of Kazakhstan On Personal Data and Their Protection, confirms consent to the collection and processing of their personal data. In order to improve the quality and efficiency of the services provided, as well as the security and confidentiality of information, UAPF has introduced a new service for contributors - providing consent to the collection and processing of their personal data in a special section of the personal account on the website or in the mobile application.
To do this, in your personal account on the enpf.kz website or in the БЖЗҚ/ЕНПФ mobile application, in the Services section, you must select the "Submission of consent to the collection and processing of personal data" tab. If the applicant has previously submitted and signed such consent, a corresponding notification will be sent. Otherwise (if the contributor has not previously signed consent to the collection and processing of personal data), a notification window of the Law of the Republic of Kazakhstan On Personal Data and Their Protection will open. Then, by clicking the "I have read" button, you will be taken to the consent window, where you will need to fill in the "mobile number" column and enter the SMS code that will be sent to the specified number. Another service that has become available to UAPF contributors both on the website and in the mobile application is obtaining certificates in one section. In one window, you can now get information about the availability of all active pension accounts, certificates on the number of months for which compulsory occupational pension contributions have been paid. In addition, CPC contributors who were previously military personnel and who had 50% of the CPC returned can receive a certificate confirming the return.
To use this service, you must also log in to your personal account on the UAPF website or mobile application and select the appropriate window in the "Services" section.
Thus, the range of UAPF services is expanding, which can be used promptly online, without leaving your home or office, 24/7.
According to the provisions of the Social Code, the employer is exempt from paying ECPC to the UAPF for:
- persons born before January 1, 1975;
- persons who have reached retirement age in accordance with the Social Code;
- persons with disabilities of the first and second groups, if the disability is established indefinitely;
- military personnel (except for conscripts), employees of special state and law enforcement agencies, the state courier service, as well as persons whose rights to have special ranks, class ranks and wear uniforms were abolished from January 1, 2012;
- recipients of pension payments for length of service;
- judges of the Constitutional Court of the Republic of Kazakhstan, whose powers have been terminated due to the expiration of the term of office established by the Constitution of the Republic of Kazakhstan, receiving a monthly lifetime allowance, retired judges receiving a monthly cash allowance.
Additionally, we inform you that the Social Code clearly defines the obligation of employers to pay compulsory pension contributions exclusively from their own funds. Contributors can see the receipt of this type of contribution in the statement from the individual pension account, which provides information on all types of contributions.
Control over the timeliness and completeness of payment of the employer’s compulsory pension contributions is assigned to the State Revenue Committee. In the event of a violation of the above rules by the employer, the employee must contact the State Revenue Committee.
Yes. Each year, different amounts will be accrued under the National Fund for Children Program. They are determined based on the average amount of investment income on the assets of the National Fund of the Republic of Kazakhstan for the previous 18 years and the number of children participating in the Program. In addition, the amounts accrued to children in previous years will continue to be invested in US dollars as part of the National Fund assets. As a result, investment income will be additionally accrued on them.
The step-by-step algorithm of actions can be presented as follows:
- A child who has reached the age of 18 (the recipient of the TS) or his legal representative (in case of limited legal capacity of the recipient of the TS) independently receives from the UAPF, including through the UAPF Internet resource, information on the amount of the TS that can be used for permitted purposes.
- The recipient of the TS (or his legal representative) contacts the Authorized Operator (AO), with whom he opens a bank account in US dollars in the name of the recipient of the TS, and submits an online application for the payment of the TS through the Internet resource or in the mobile application of the AO with the attachment of documents, the list of which is determined by the AO taking into account the requirements of the legislation of the Republic of Kazakhstan.
- To submit an application, you need to log in to the Internet resource or in the mobile application of the AO and open your personal account, in which you need to fill out an online application for the payment of the TS indicating the bank account number in dollars, the amount of the TS payment and the purpose of use, with certification by an electronic digital signature or dynamic identification.
- The UA, within 2 business days after reviewing and approving the application for payment and the documents submitted by the TS recipient or their legal representative, sends an electronic notification of the registered application for payment to the UAPF.
- The UAPF, within 5 business days from the date of receipt of the electronic notification from the UA, transfers the TS payment amount specified in the application to them for subsequent crediting to the TS recipient's bank account in US dollars opened by the UA, or notifies of the refusal indicating the reason.
- The TS recipient or their legal representative, within 45 business days from the date of receipt of the TS amount to the bank account, provides the UA with documents confirming the intended use of the TS payments.
- The UA, within 10 business days from the date of submission of the documents by the TS recipient, verifies them and transfers the TS payments for their intended purpose.
- If the TS recipient or their legal representative fails to provide the documents within 45 business days, the TS payment amount held by the UA is returned to the UAPF.
If the recipient has not applied for their target savings within 10 years from the date of reaching adulthood, these funds are transferred to a voluntary pension account that will be opened in the UAPF in their name automatically.
Those who have left Kazakhstan for permanent residence in another country lose the right to use the National Fund's funds.
In the event of the death of the recipient of target savings, these funds are inherited within the framework of the law.
In the event of death or entry into force of a court decision declaring a participant in the National Fund for Children program deceased, target savings are inherited in the manner prescribed by the laws of the Republic of Kazakhstan. Persons (heirs) who have received savings have the right to use them at their own discretion for any purpose. You can familiarize yourself with the terms of the program, get instructions, and answers to your questions on the website kids.enpf.kz and on the БЖЗҚЕНПФ YouTube channel of. We also note that a video instruction on the implementation of the National Fund for Children program, the algorithm of actions before and after the child reaches the age of majority is posted on the БЖЗҚЕНПФ YouTube channel at the link:
Current questions about UAPF
Now the fastest way to inform about pension savings is online information in your personal account on the website enpf.kz or in the UAPF mobile application. If previously the contributor received information about his savings via postal communication and (or) e-mail, now there is an opportunity to refuse these methods that are losing their relevance. To do this, you do not need to go to the UAPF office and sign an agreement to change (define) the method of informing. All you need to do is log into your personal account on the UAPF website or mobile app.
Let's explain how to do this:
If outdated methods of informing are abandoned, the contributor has the opportunity to check and control his pension savings in his personal account.
At the same time, the contributor (beneficiary) can apply for an extract from the IPSA directly to the UAPF offices or continue to receive an extract by email in accordance with the selected schedule, as well as through postal services (once a year), if this method of notification was chosen earlier.
In accordance with the provisions of the law, contributors are required to notify the UAPF of all changes affecting the fulfillment of UAPF obligations (including email address, telephone number, residential address, bank details) within ten calendar days from the date of such changes. The ability to notify about changes is available both through your personal account on the UAPF Internet resources, and by contacting the UAPF office.
Due to the completion of the transition to the “Bank-Client” remote banking system of the National Bank of the Republic of Kazakhstan, from September 1, 2023, it is necessary to transfer pension contributions only using the new UAPF details.
|
Description |
Details |
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BIC of the beneficiary |
NBRKKZKX |
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IIC of the beneficiary |
KZ92125KZT1002303300 |
Contributors can transfer voluntary pension contributions (VPC) independently or through employers through second-tier banks and branches of Kazpost JSC.
As for the payment of compulsory pension contributions, compulsory occupational pension contributions, they are subject to transfer to the State Corporation, which, in turn, transfers them to the UAPF using the current details.
Indeed, there are now more and more cases of scammers sending false information on social networks.
Fraudsters write about the possibility of withdrawing pension savings without taking into account the threshold of minimum adequacy of pension savings (hereinafter referred to as TMA). This newsletter is fake - it does not correspond to reality.
Receiving pension benefits before retirement age (at which TMA is not taken into account) is possible only in cases provided for by the Social Code of the Republic of Kazakhstan, namely:
It is also possible to use pension savings for housing and/or medical treatment only in the cases established by the Code:
- if you have pension savings exceeding TMA;
- in case of concluding a pension annuity agreement with an insurance company;
- if you are a long-service pensioner;
- if you are an old-age pensioner and your total pension is at least 40% of lost income. In this case, you will be able to use up to 50% of the savings available in the mandatory pension account.
The UAPF strongly recommends ignoring the fake messages being spread and receiving information from official sources.
We remind you that you can get advice on the funded pension system both at UAPF branches and remotely:
through the website enpf.kz, mobile application БЖЗҚ/ЕНПФ,
through multi-channel free communication by calling the call center number 1418, as well as via WhatsApp at +7 777 000 1418,
on the official pages of the UAPF on social networks on such popular platforms as Odnoklassniki, Telegram, Facebook, VKontakte, Twitter and Instagram.
Contributors' pension savings consist of pension contributions and accrued investment income. The investment of pension assets is carried out by the National Bank of the Republic of Kazakhstan and Investment Portfolio Managers (IPM).
With the adoption of the Social Code on July 1, 2023, contributors are given the right to transfer up to 50% of pension savings at the expense of CPC and (or) COPC to IPM, regardless of the adequacy threshold, voluntary pension contributions (VPC) - within the available amount in the individual pension saving account (IPSA). In addition, contributors who have entered into pension annuity agreements with insurance companies, providing them with lifetime annuity benefits, can transfer their pension savings in full to IPM.
The Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (authorized body) has developed special requirements for IPM. IPMs have a license to manage an investment portfolio, successful experience in the market and managing client assets, positive results of financial and economic activities over the past few years, a sufficient amount of equity capital to cover losses associated with investing pension assets and are included in the register of the authorized body. In addition, the IPM must enter into an agreement with the UAPF on the trust management of pension assets, and also have a tripartite custodial agreement with the UAPF and the custodian bank.
Today, the register of IPMs that meet all the requirements for managing pension assets includes five IPMs: Jusan invest JSC, BCC Invest JSC, Centras Securities JSC, Halyk Global Markets JSC, Halyk Finance JSC. Their list is posted on the website enpf.kz.
Pension asset managers - the National Bank and IPM have their own strategy for investing pension assets and independently determine the structure of the investment portfolio within the framework of the investment declaration. Thus, IPMs themselves determine which financial instruments, within the list of those permitted in accordance with the Rules for the implementation of investment portfolio management activities, will be used for investing pension assets. These can be financial instruments in various sectors of the economy, different currencies in Kazakhstan and abroad.
Before transferring part of your pension savings from CPC and/or COPC into trust for IPM, it is recommended that you familiarize yourself with information about them and study their investment declarations. This can be done on the website www.enpf.kz in the “Services” section - “Register of investment portfolio managers”. Detailed statistics on the transfer of pension savings at the expense of CPC and (or) COPC into trust management are also available on the website www.enpf.kz in the “Indicators” section - “Transfer of pension savings to management companies”. IPMs are entitled to charge investment management fees not to exceed 7.5% of investment income. The actual amount of the commission is approved annually by the IPM management body and can change no more than once a year. Current information on IPM commissions for 2023 is also posted on the enpf.kz website in the section: “Services” - “Register of investment portfolio managers”.
After choosing the IPM that best suits your investment preferences, you need to contact the UAPF with an application to transfer pension savings at the expense of CPC and (or) COPC into trust management of one or more IPMs. This can be done in your personal account on the enpf.kz website using an electronic digital signature or by visiting one of the UAPF offices.
Pension savings at the expense of CPC and (or) COPC are transferred within 30 calendar days from the date of receipt of the application. It can be canceled before the UAPF transfers the declared amount to IPM. The status of consideration can be checked in your personal account on the Fund’s website.
Pension savings from CPC and (or) COPC can be transferred from one IPM to another no more than once a year. If you decide to return the savings to the management of the NBRK, this can be done 1 years after the transfer of pension savings at the expense of CPC and (or) COPC from the NBRK to IPM.
10 working days before the contributor reaches retirement age, all pension savings at the expense of the contributor’s CPC and (or) COPC are returned under the investment management of the National Bank.
During the period when pension savings are under the management of the National Bank until the contributor reaches retirement age, a guarantee of the safety of pension savings taking into account the level of inflation is in effect. When transferring pension savings into trust management by IPM, the state guarantee is replaced by a guarantee from the management company to ensure a minimum level of return on pension assets, which is calculated based on the weighted average return on pension assets transferred to the management of IPM operating on the market. The minimum return and weighted average return on pension assets are calculated monthly and published on the official website of the National Bank of the Republic of Kazakhstan.
In the Republic of Kazakhstan, by joint order of the Minister of Labor and Social Protection of the Population of the Republic of Kazakhstan dated May 23, 2023 No. 163, the Minister of Health of the Republic of Kazakhstan dated May 26, 2023 No. 304, amendments and additions were made to the Regulations for the interaction of the competent authority with the authorized bodies of the Republic of Kazakhstan on the implementation of the Agreement on pension provision for workers of member states of the Eurasian Economic Union dated December 20, 2019, approved by orders of the Minister of Labor and Social Protection of the Population of the Republic of Kazakhstan dated March 4, 2021. No. 62, Minister of Health of the Republic of Kazakhstan dated April 28, 2021. No. 249 (hereinafter referred to as the Regulations), which entered into force on May 26, 2023.
In accordance with the amendments and additions to the Regulations:
1) the competent authorities in the Republic of Kazakhstan to confirm the length of service of workers of the EAEU member states are JSC UAPF, the Committee of Labor and Social Protection of the Population of the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan and their territorial divisions;
2) upon receipt from the competent authority of a member state of the EAEU of the “Request” form about the work experience of a worker in the territory of the Republic of Kazakhstan for the period:
- from January 1, 1998, the competent authority of the Republic of Kazakhstan - UAPF - sends to the competent authority of the Member State that sent the request a response with the attachment of the form On work experience based on data on the payment of mandatory pension contributions available in the information system;
- from March 13, 1992 to December 31, 1997, the competent authority of the Republic of Kazakhstan - the Committee of Labor and Social Protection of the Population of the Ministry of Labor and Social Protection of the Population - within the time limits established by the Administrative Procedural Code of the Republic of Kazakhstan, takes measures to request the necessary information and documents from the employer (his successor) or archival institutions, which, after receiving them, will be sent to the competent authority of the Member State by filling out the form On work experience.
Let us recall that the Agreement on pension provision for workers of the member states of the Eurasian Economic Union dated December 20, 2019 (hereinafter referred to as the Agreement) came into force on January 1, 2021 and applies to workers and family members.
In accordance with the provisions of the Agreement:
- the formation of pension rights of workers is carried out at the expense of pension contributions on the same conditions and in the same manner as the formation of pension rights of citizens of the state of employment (Article 3);
- in the Republic of Kazakhstan, pension contributions include pension contributions to the UAPF (Article 1);
- the exercise of the right to assign and pay pensions to workers (family members) is carried out under the same conditions as for citizens of the state of employment (Article 3);
- types of pensions assigned under the Agreement are determined by Article 2 of the Agreement.