Open Akimat

In the Akim's office of the Alga region, in order to implement the concept of "Hearing State", according to the experience of working in the "open space" format, an office "Open Akimat" was opened.

"Open Akimat" allows the population to address questions, problems, complaints and suggestions directly to representatives of departments, heads of regions. Since the system covers all areas, this makes it possible to consult with specialists from the department of education, transport, land relations, employment and social protection of the population, urban planning and others.

The purpose of the "Open Akimat" system is to effectively and efficiently solve problems and issues of residents. Providing legal and social protection. Improving the quality of service and open dialogue with the population.

Reception of citizens is based on the Openspace principle. That is, the provision of services takes place in an open-type premises without offices and partitions. The whole process of working with citizens is controlled.