According to the rules for the provision of state services in the field of archival affairs, approved by the order of the Minister of Culture and Sports of the Republic of Kazakhstan dated May 29, 2020 No. 159, the state service "Issuance of archival certificates, copies, archival documents or archival extracts" is carried out by the state archives of the Akmola region.

Acceptance of the application and issuance of the result of the provision of public services are carried out through:

1) the office of the service provider (state archive);

2) branches of the "Public Service Center" - a branch of the NAO "State Corporation "Government for Citizens" (hereinafter – the State Corporation);

3) e-government web portal www.egov.kz .