
How to get the service online
Registration of the contract or a reasoned refusal to register the contract, stating the reasons for the refusal to provide the public service.
1) the set of the inaccuracy of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the public service provision with the requirements established by the Law of the Republic of Kazakhstan "On Housing Relations";
3) with respect to the service recipient there is a court decision (sentence) that has entered into legal force prohibiting activity or activity certain types that require the receipt of a certain public service;
4) with respect to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right associated with receiving the public service.
5) the absence of consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data that are required to provide the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
Registration of an electronic copy of the contract - within 3 working days from the date of registration of the application in the System
Registration of an electronic Agreement, registration and deregistration of additional agreements to the Agreement and agreements on the assignment of claims rights - within 1 working days from the date of receipt of the application in the System