
On the portal you can get the service in several ways:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
On the portal you can get the service in several ways:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Documents for submission to "Government for Citizens" Public Corporation":
Information on the absence of the fact of incapacity or limited legal capacity of the recipient of the service, on the presence of an adult over whom the data on the incapacity or limited legal capacity are established, on the first head of the center for the provision of special social services (if it is an employee of the center for the provision of special social services) and on the above-mentioned paragraphs 2, 3, 4, 5, 6 are received in the form of electronic documents certified by the digital signature of authorized officials from the relevant state information systems. An electronic request for consent to establish custody from all family members over the age of 18 living with a potential guardian is sent to their personal account through the e-Government portal.
In the absence of information in the information systems, the relevant documents are attached to an application.
Documents for submission to "Government for Citizens" Public Corporation":
Information on the absence of the fact of incapacity or limited legal capacity of the recipient of the service, on the presence of an adult over whom the data on the incapacity or limited legal capacity are established, on the first head of the center for the provision of special social services (if it is an employee of the center for the provision of special social services) and on the above-mentioned paragraphs 2, 3, 4, 5, 6 are received in the form of electronic documents certified by the digital signature of authorized officials from the relevant state information systems. An electronic request for consent to establish custody from all family members over the age of 18 living with a potential guardian is sent to their personal account through the e-Government portal.
In the absence of information in the information systems, the relevant documents are attached to an application.
Documents required for submission to service provider:
Information on the absence of the fact of incapacity or limited legal capacity of the recipient of the service, on the presence of an adult over whom the data on the incapacity or limited legal capacity are established, on the first head of the center for the provision of special social services (if it is an employee of the center for the provision of special social services) and on the above-mentioned paragraphs 2, 3, 4, 5, 6 are received in the form of electronic documents certified by the digital signature of authorized officials from the relevant state information systems. An electronic request for consent to establish custody from all family members over the age of 18 living with a potential guardian is sent to their personal account through the e-Government portal.
In the absence of information in the information systems, the relevant documents are attached to an application.
Documents required for submission to service provider:
Information on the absence of the fact of incapacity or limited legal capacity of the recipient of the service, on the presence of an adult over whom the data on the incapacity or limited legal capacity are established, on the first head of the center for the provision of special social services (if it is an employee of the center for the provision of special social services) and on the above-mentioned paragraphs 2, 3, 4, 5, 6 are received in the form of electronic documents certified by the digital signature of authorized officials from the relevant state information systems. An electronic request for consent to establish custody from all family members over the age of 18 living with a potential guardian is sent to their personal account through the e-Government portal.
In the absence of information in the information systems, the relevant documents are attached to an application.
An order on the establishment of guardianship or custodianship issued by the authorized body for social protection of districts and cities of regional significance, cities of republican significance and the capital, or a substantiated refusal.
On the portal, the service delivery result is sent and stored in the personal account of a service recipient.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
19 working days