
On the portal you can get the service:
Using EDS:
1. Log in on the portal and click the Request Online button.
2. Fill the request and sign it with EDS (electronic digital signature), indicate the number of personal account (IBAN), in «Kazpochta» JSC or second-tired Bank («National bank» JSC).
3. Find processed notification (in the "History of service obtaining" section) on preparation of documents.
Note: Maximum allowable size of attached documents should not exceed 1 Mb.
Documents required for submission to "Government for Citizens" Public Corporation":
In the absence of data in the information systems, an applicant shall attach the following documents:
The documents are submitted in original version and copies for verification, afterwards original versions of the documents are returned to a service recipient.
Notification on benefit assignment.
1) establishing the unreliability of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) presented materials, objects, data and information necessary for the provision of public services with the requirements established by regulatory legal acts of the Republic of Kazakhstan; 3) a negative response from an authorized public body to the approval request which is required for the provision of a public service, as well as a negative conclusion of an examination, study or inspection; 4) the lack of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection,” to access restricted personal data that is required for the provision of public services. If the applicant submits an incomplete package of documents and (or) expired documents, the applicant is issued a receipt confirming the refusal to accept the application for payment in the form in accordance with Appendix 5 to the Rules.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
From the date of documents package registration by a service provider: 8 working days