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Assignment of state special allowances

Как получить услугу
Government for citizens
Individuals

Documents required for submission to the NJSC "State Corporation "Government for Citizens" are as follows:

A service recipient (or his/her representative based on a power of attorney)

  1. Application.
  2. An ID document (passport of a citizen of the Republic of Kazakhstan, national ID of a citizen of the Republic of Kazakhstan (for identification).
  3. An employment certificate confirming the nature of work or working conditions for the assignment of state special allowance in the form according to Appendix 2.

Upon an organization liquidation, an archival certificate is submitted indicating the place of work, position, profession, periods of work, an archive file number, its pages, stamped and signed by the director of an archive and an archivist, or an electronic copy of an archival document certified by a digital signature of an authorized employee of the state archive or departmental archive.

In the absence of archival documents, the nature of the work or working conditions and their compliance with List No. 1 of productions, works, professions, positions and indicators for underground and open-pit mining, for work with particularly harmful and particularly difficult working conditions or List No. 2 of productions, works, professions, positions and indicators for work with harmful and heavy working conditions approved by the resolution of the Government of the Republic of Kazakhstan No. 1930 as of December 19, 1999 is established through the judicial authorities.

  1. Documents confirming an applicant's track record:
  • an employment record;
  • certificates issued by archives, electronic copies of archival documents certified by a digital signature of an authorized employee of the state archive or departmental archive or from the place of work in the absence of an employment record or its being damaged, absence of relevant entries in an employment record, presence of corrections, inaccuracies, discrepancies.
  • An academic certificate.
  • Military ID card or certificate issued by the Defense Affairs Department.
  • Birth certificates for children (an extract from a vital record on birth or a certificate of registration of an act of civil status issued by the civil registration authorities).
  • Certificate of rehabilitation issued by the prosecution authorities in accordance with Article 10 of the Law of the Republic of Kazakhstan "On Rehabilitation of Victims of Mass Political Repressions".
  • Certificate on participation in military actions issued by the military commissariat.
  • A court decision confirming the fact and the period of care after a disabled person of first group, a single disabled person of the second group and an elderly pensioner in need of outside help, an elderly person who has reached the age of eighty, a disabled child under the age of eighteen.
  • A document confirming that a spouse of an employee of former Soviet institutions, institutions of the Republic of Kazakhstan, an international organization resides abroad.
  • A document confirming the residence of a spouse of a military serviceman, an employee of a special government agency in areas where there was no possibility of employment in the specialty.
  • ID documents for children.
  • A marriage certificate (certificate of civil status registration) or a divorce certificate or an extract from vital record about marriage (in case of change of surname) of children.
  • Secondary school certificate for children.
  • A diploma of graduation from a secondary special or higher educational institution or a certificate from an educational institution confirming the education of children.
  • A death certificate of a child (or a vital record of death or a certificate of registration of civil status issued by the civil registration authorities).
  • A document confirming undergoing of military service by children.
  • When establishing guardianship (custodianship), a document confirming the establishment of guardianship (custodianship) is submitted.

Documents that are issued or certified by a competent institution of a foreign state or a specially authorized person, within the competence and in an established form, sealed with the stamp of a foreign state, are accepted only after special certification (legalization or apostilization) procedure in the manner provided for by the Rules for legalization of documents, unless otherwise provided by laws and international treaties approved by the Order of the Acting Minister of Foreign Affairs of the Republic of Kazakhstan as of December 06, 2017 No. 11-1-2/576 (registered in the Register of State Registration of Laws and Regulations under No. 16116).

When submitting documents drawn up in a foreign language, a notary attests the correctness of the translation of a document into Kazakh or Russian in accordance with subclause 9) clause 1 of Article 34, Article 80 of the Law of the Republic of Kazakhstan "On Notary".

Результат оказания услуги

Notice of appointment (refusal in assignment) of benefits.

The result of the provision of a public service is issued upon presentation of an identity document during a personal visit of the service recipient (or his representative under a notarized power of attorney) on the basis of a receipt for the receipt of the relevant documents.

The State Corporation informs the service recipient about the decision made by sending an SMS notification to the mobile phone of the service recipient.

Часто задаваемые вопросы
What can be the reasons for refusal to deliver a public servise?

Refusal to deliver a public service might be caused by unreliable documents provided by a service recepient and (or) data that is contained in the documents.

If you want to report the result, action or inaction of servise provider
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

Полное название
Assignment of state special allowances
Получатели услуги
Individuals
Стоимость услуги

Free of charge

Срок оказания услуги

7 working days

The public service delivery term is extended up to 5 working days for the notification of an applicant by the Public Corporation on the need to submit an additional document(s).

Услугу оказывает
Ministry of Labor and Social Protection of Population of the Republic of Kazakhstan
Место предоставления услуги
«State-owned corporation «Government for citizens» NJSC

Rules for providing state services

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