
You can obtain a service via the Portal:
1. Sign in on the portal and click «Order Service Online» button (to get the services you must be registered on the website sez.qazindustry.gov.kz).
2. Fill in the necessary data at sez.qazindustry.gov.kz and sign the request with EDS (electronic digital signature). Track the status of consideration of the application in the personal account on the portal «QazIndustry» Qazaqstan Industry and Export Center» JSC.
You can obtain a service via the Portal:
1. Sign in on the portal and click «Order Service Online» button (to get the services you must be registered on the website sez.qazindustry.gov.kz).
2. Fill in the necessary data at sez.qazindustry.gov.kz and sign the request with EDS (electronic digital signature). Track the status of consideration of the application in the personal account on the portal «QazIndustry» Qazaqstan Industry and Export Center» JSC.
Documents required for submission to service provider:
If a contractor is a non-resident of the Republic of Kazakhstan, than documents confirming the service delivery and registration of such a legal entity are provided instead of a work/service completion certificate and/or invoices.
Depending on the type of costs, the following documents should also be submitted:
• copies of documents confirming undergoing of procedures for compliance of goods, works, services and quality management systems with the requirements established by technical regulations, standards, including standards of an organization, or contract terms (certificates, permits, registration certificates, test reports, copies of vehicle type approval, chassis type approval).
- a copy of contract and/or agreement confirming acquisition of identification means;
- a copy of contract and/or agreement, including a license agreement for supply of equipment, including software and documents confirming the fact of delivery and commissioning.
Documents required for submission to service provider:
If a contractor is a non-resident of the Republic of Kazakhstan, than documents confirming the service delivery and registration of such a legal entity are provided instead of a work/service completion certificate and/or invoices.
Depending on the type of costs, the following documents should also be submitted:
• copies of documents confirming undergoing of procedures for compliance of goods, works, services and quality management systems with the requirements established by technical regulations, standards, including standards of an organization, or contract terms (certificates, permits, registration certificates, test reports, copies of vehicle type approval, chassis type approval).
- a copy of contract and/or agreement confirming acquisition of identification means;
- a copy of contract and/or agreement, including a license agreement for supply of equipment, including software and documents confirming the fact of delivery and commissioning.
Notification on partial reimbursement of costs with attachment of an agreement on partial reimbursement of costs signed by a service provider or a substantiated refusal to deliver the public service.
1) establishing the unreliability of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) presented materials, objects, data and information necessary for the provision of public services with the requirements established by these Rules;
3) a negative response from an authorized public body to the enquiry for approval, which is required for the provision of public service, as well as a negative conclusion of the examination, study or inspection;
4) in relation to the service recipient there is a court decision (sentence) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of a specific public service;
5) in relation to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of the special right associated with receiving the public service;
6) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection,” to access restricted personal data that is required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
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