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Reimbursement of expenses for improving the competence of employees

Как получить услугу
Online
Individuals

You can obtain a service via the Portal:

  1. Sign in on the portal and click «Order Service Online» button (to get the services you must be registered on the website sez.qazindustry.gov.kz).
  2. Fill in the necessary data at sez.qazindustry.gov.kz and sign the request with EDS (electronic digital signature). Track the status of consideration of the application in the personal account on the portal «QazIndustry» Qazaqstan Industry and Export Center» JSC.
Online
Legal entities

You can obtain a service via the Portal:

  1. Sign in on the portal and click «Order Service Online» button (to get the services you must be registered on the website sez.qazindustry.gov.kz).
  2. Fill in the necessary data at sez.qazindustry.gov.kz and sign the request with EDS (electronic digital signature). Track the status of consideration of the application in the personal account on the portal «QazIndustry» Qazaqstan Industry and Export Center» JSC.
Service provider
Individuals

Documents required for submission to service provider:

To receive reimbursables for improving competence of employees for vocational training and/or retraining and/or in-service training of engineering and technical personnel, production personnel, including top managers, including abroad, on issues of increasing labor productivity and/or implementing technologies (elements) of Industry 4.0:

The following shall be provided:

  1. An enquiry for receiving the service in the form in accordance with Annex 1 to the Rules;
  2. An applicant's report on the service provision (performance of work) by the performer, in the form in accordance with Annex 2 to the Rules;
  3. a copy of agreement for provision of services (performance of work), the reimbursables of which are included in the enquiry, all appendices and/or additions, agreements thereto;
  4. a copy of the act(s) of services rendered (work performed) by the performer for reimbursables;
  5. copies of invoices for the total amount of services rendered (work performed) by the performer for reimbursables;
  6. copies of payment documents for the total amount of services rendered (work performed) by the performer and/or copies of documents for the total amount of services rendered (work performed) by the performer as documents confirming the payment for services rendered (work performed) provided in the case of letter of credit settlements, in the case of offsetting claims, in the case of withholding a penalty (fine) during the performance of work;
  7. copies of documents valid for reimbursable period, confirming the production of products included in the List of Priority Goods (CT-KZ certificate, EAEU certificate of conformity, EAEU declaration of conformity, industrial certificate);
  8. a copy of order on referring for vocational training and/or retraining and/or in-service training of engineering, technical, production personnel, including top managers of the applicant;
  9. a copy of certificate of vocational training and/or retraining and/or in-service training);
  10. copies of documents confirming the cost of travel to the place of secondment and back to the place of permanent work once (except for the cases when the leadership provides the employee with the appropriate means of transportation), based on the presented travel documents when traveling by rail within the rate of a compartment carriage (except for carriages with 2-berth compartments with a lower arrangement of soft sofas, soft chairs for sitting with a device for adjusting its position (sleeping car), as well as the "Tourist" and "Business" classes of high-speed trains);
    by waterways, highways and dirt roads - at the current cost of travel in a given area;
    and by air transport - at the economy class rate, with the attachment of supporting documents;
    the cost of booking tickets and a place in a hotel, as well as the use of bedding on trains when traveling to the place of secondment and back to the place of permanent work, subject to the availability of documents confirming these expenses;
  11. copies of documents confirming the cost of the employee's accommodation during the period of vocational training and/or retraining (but not more than one month) and/or in-service training (but not more than three months) of engineering and technical personnel, production personnel, including top managers, at the cost of a room according to the classification - standard for actual costs, including the cost of booking, except for per diem costs, if there are documents confirming these costs.
    If the performer is a non-resident of the Republic of Kazakhstan, instead of the document specified in subparagraph 5) of this paragraph, documents confirming the fact of the service provision and registration of such a legal entity are provided.

To receive reimbursables for engaging a foreign employee:

  1. an enquiry in the form in accordance with Annex 1 to these Rules;
  2. an applicant’s report from the on the results of provision of services (performance of work) by the performer in the form in accordance with Annex 2 to these Rules;
  3. a copy of employment agreement concluded between the applicant and engaged foreign employee (when engaging a foreign employee for the purpose of promoting products (services) - a copy of employment agreement or agreement for the provision of paid services);
  4. copies of payment documents, payrolls, payment slips of documents executed in the manner prescribed by law, confirming the payment for work in accordance with employment agreement of engaged foreign employee or agreement for the provision of paid services (with an attachment of a copy of payment documents, act(s) of services rendered by engaged foreign employee);
  5. copies of documents confirming the education and work experience of engaged foreign employee;
  6. copies of documents confirming the cost of travel to the place of provision of services and back to the place of residence one-time by air transport - at the economy class fare, if there are supporting documents, the cost of booking tickets, as well as the use of bedding on trains when traveling to the place of assignment and back to the place of permanent work, if there are documents confirming these expenses;
  7. a copy of form 200-02 "Calculation of individual income tax on the income of foreigners and stateless persons" (Annex 2 to the Declaration on individual income tax and social tax) for the tax period for which the tax reporting is submitted, corresponding to the period of cost reimbursement of the attracted foreign employee at the applicant’s enquiry, with all additions, with a mark of authorized body on the acceptance of document;
  8. a copy of the document of the established form certifying the identity of the attracted foreign employee;
  9. copies of documents valid for the reimbursable period, confirming the production of products included in the List of Priority Goods (CT-KZ certificate, EAEU certificate of conformity, EAEU declaration of conformity, industrial certificate).
Service provider
Legal entities

Documents required for submission to service provider:

To receive reimbursables for improving competence of employees for vocational training and/or retraining and/or in-service training of engineering and technical personnel, production personnel, including top managers, including abroad, on issues of increasing labor productivity and/or implementing technologies (elements) of Industry 4.0:

The following shall be provided:

1) application for receiving services in the form, according to the Rules of Annex 1;
2) the applicant's report on the results of service provision (performance of work) by the contractor, in the form according to Annex 2 to the Rules;
3) a copy of the contract for the provision of services (performance of work), the costs of payment of which are included in the application for their reimbursement, all annexes and/or additions, agreements to such contract;
4) a copy of the act (s) of services rendered (work performed) by the contractor for reimbursable costs;
5) copies of invoices for the total amount of services rendered (work performed) by the contractor for reimbursable costs;
6) copies of payment documents for the total amount of services rendered (work performed) by the contractor and/or copies of documents for the total amount of services provided (work performed) by the contractor as documents confirming payment for the services provided (work performed), provided in the form of letter of credit payments, in the offsetting of claims, withholding of penalty (penalties) in the performance of works;
7) extract from the register of Kazakhstani commodity producers;
8) a copy of the order on professional training and/or retraining and/or advanced training of engineering and technical, production personnel, including top managers of the applicant;
9) a copy of the certificate for professional training and/or retraining and/or advanced training);
10) copies of documents confirming the cost of travel to the place of posting and back to the place of permanent work once (except for cases when the administration provides the posted person with the appropriate means of transportation), on the basis of presented travel documents when traveling on railways - at the rate of a coupled car (with the exception of cars with 2-seater compartments with the lower position of soft sofas, soft seats for sitting with a device for its adjustment) position (sleeping car), as well as "Tourist" and "Business" high-speed trains);
on waterways, on highways and unpaved roads - according to the current cost of travel in this area;
and by air transport - according to the tariff of the economy class, with the attachment of supporting documents;
the cost of booking travel tickets and a place in a hotel, as well as the use of bedding in trains when traveling to the place of business trip and back to the place of permanent work, if there are documents confirming these expenses;
11) copies of documents confirming the cost of the employee's accommodation during the period of professional training and/or retraining (no more than one month) and/or advanced training (no more than three months) of engineering and technical personnel, production personnel, including top managers, according to the cost of the number according to the classification - standard according to actual costs, including booking costs, except for daily expenses, if there are documents confirming these costs;
12) copies of documents confirming the applicant's exemption from paying taxes (in cases where the subject of industrial and innovative activity is exempt from paying taxes).
In the event that the executor is a non-resident of the Republic of Kazakhstan, instead of the document specified in subparagraph 5) of this clause, documents confirming the fact of service provision and registration of such a legal entity shall be provided.

Результат оказания услуги

An agreement on reimbursement of costs or a written refusal to provide a public service.

Часто задаваемые вопросы
Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

1) establishing the unreliability of the documents submitted by the service recipient to receive the public service, and/or data (information) contained therein;

2) the non-compliance of the service recipient and/or presented materials, objects, data and information necessary for the provision of public services with the requirements established by regulatory legal acts of the Republic of Kazakhstan;

3) is a subject of industrial and innovative activity specified in paragraph 3 of these Rules;

4) in relation to the service recipient there is a court decision (sentence) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of a specific public service;

5) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection,” to access restricted personal data that is required for the provision of public services.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название
Reimbursement of expenses for improving the competence of employees
Получатели услуги
Individuals
Legal entities
Individuals
Legal entities
Стоимость услуги

Free of charge

Срок оказания услуги

14 working days

Услугу оказывает
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JSC Kazakhstan industry and export center "Qazindustry"

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