
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Issuance of a license for the export of cultural property or a license for the export of documents of national archival funds or a license for the export of originals of archival documents, or a reasoned response on the refusal to provide public service.
1. Establishing the unreliability of the documents submitted by the service recipient for the receipt of the public service, and (or) the data (information) contained therein.
2. Non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services with the requirements established by regulatory legal act of the Republic of Kazakhstan.
3. In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities subject to licensing.
4. The service recipient does not meet the qualification requirements.
5. Absence of the consent of the service recipient , provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to personal data of limited access, which are required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
When issuing a license - 10 working days
When renewing a license - 3 working days
If the service recipient submits an incomplete package and / or expired documents, the responsible executor of the service provider forms a refusal to further review the application within 2 working days