gov.kz
Меню

Welfare payment to mothers of many children awarded with "Altyn Alka", "Kumis alka" pendants or who previously received the "Mother Heroine" title, as well as awarded with the orders of "Maternal Glory" of the I and II degrees

The service is delivered in a proactive format without an application from a service recipient at the initiative of a service provider.

Как получить услугу
Government for citizens
Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

A service recipient (or his/her representative under a power of attorney certified by a notary public or an official performing notarial actions) provides:

  1. Application.

  2. An ID document or an electronic document from the Digital Documents service (for identification).

  3. Scan copy of a document confirming award or receipt of the title of a mother of many children awarded with "Altyn Alka", "Kumis alka" pendants or who previously received the "Mother Heroine" title , as well as awarded with the orders of "Maternal Glory" of the I and II degrees.

  4. For residents of Baikonur: a certificate from the Department for accounting and registration of citizens of the housing sector of Baikonur.

Via the proactive service:

  1. A service recipient's consent to get a proactive service, as well as confirmation or provision of a bank account number via a service recipient's mobile device.

  2. Information certifying an applicant`s identity and registration at the place of residence (to verify the fact of residence), a document certifying the award or receipt of the title of a mother of many children, "Altyn Alka", "Kumis alka" pendants or previous receipt of the "Mother Heroine" title, as well as the orders of "Maternal Glory" of the I and II degrees.

  3. Information about a bank account number is obtained from the relevant state information systems in accordance with requests to the information systems of government agencies and (or) organizations in accordance with Appendix 4

Результат оказания услуги

Notification on assignment of welfare payment.

Public Corporation informs a service recipient on the decision made by sending an SMS notification to a service recipient`s phone number.

In case of proactive service, SMS notification is sent to a service recipient's mobile phone.

Часто задаваемые вопросы
Grounds for rejection to provide the public service established by the laws of the Republic of Kazakhstan

1) the set of the inaccuracy of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, data and information necessary for the public service provision with the requirements established by the Rules;
3) a negative response from an authorized government body to the enquiry for approval, which is required to provide a public service, as well as a negative conclusion of an examination, study or inspection;
4) in relation to the service recipient there is a court decision (sentence) that has entered into legal force prohibiting the activity or certain activity types that require receiving a certain public service;
5) in relation to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to the public service receipt;
6) the absence of consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On personal data and their protection”, to access sensitive personal data that are required for the public service provision.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

Полное название
Assignment of welfare payment to mothers of many children awarded with "Altyn Alka", "Kumis alka" pendants or who previously received the "Mother Heroine" title, as well as awarded with the orders of "Maternal Glory" of the I and II degrees
Получатели услуги
Individuals
Стоимость услуги

Free of charge

Срок оказания услуги

7 working days

The service delivery term can be extended for a period of 30 calendar days if it is necessary to supplement missing document(s), then, if a document package is complete, the public service is delivered within 7 working days from the date of additional document(s) provision to the Public Corporation

Public Corporation notifies an applicant on the need to submit a missing document(s) within 5 working days.

Услугу оказывает
Ministry of Labor and Social Protection of Population of the Republic of Kazakhstan
Место предоставления услуги
«State-owned corporation «Government for citizens» NJSC
Mobile communication device

Rules for providing state services

Социальные медиа
Telegram
Меню подвал
State of the Nation Address of the President of Kazakhstan
Website of the President of Kazakhstan
Website of the Prime Minister of Kazakhstan
Digital transformation concept
Life situations
National symbols
Terms and explanations
Central communications service under the President of the RK
Screen Reader
Құпиялылық саясаты