
You can obtain a service via the Portal:
1.Log in to the portal or register
2. Click on "Order the service online" button
3. Fill in e-enquiry sections
4. Sign an enquiry with digital signature
5. In the personal account (in the section "History of obtained services") look through notification on your enquiry processing status, which will be sent within the stated period.
Documents required for submission to service provider:
1. An identity document, or an electronic document from the digital documents service (for identification).
A certificate of temporary incapacity for work or a reasoned response regarding the refusal to provide the public service.
1) Establishment of the inaccuracy of the document submitted by the service recipient for obtaining a public service, and (or) the data (information) contained therein.
2) Non-compliance of the service recipient and (or) the materials, objects, data and information required for provision of a public service with the requirements established by these Rules.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
No more that 30 minutes