Temporary registration of population of the Republic of Kazakhstan at place of residence

1. On the portal you can get the service in several ways:

Using EDS:

1. Log in to the portal or register
2. Click on «Request online» button
3. Fill all sections of e-request
4. Sign a request with digital signature. You need to get the housing owner consent signed with digital signature (if applicant is not the owner him/herself). You need to get consent from co-owners of the housing as well, confirmed with digital signature (if applicant is not the only owner of the housing).
5. In personal account («History of obtained services») familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1. Log in to the portal or register
2. Click on «Request online» button
3. Fill all sections of e-request
4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required). You need to get the housing owner consent signed with digital signature (if applicant is not the owner him/herself). You need to get consent from co-owners of the housing as well, confirmed with digital signature (if applicant is not the only owner of the housing).
5. In personal account («History of obtained services») familiarize with notification on application processing, which will be sent within the indicated period.

How to get the service in «State corporation «Government for citizens» (required documents):

When the service recipient personally applies (for children and citizens recognized by the court as incapacitated - their legal representatives (parents, guardians, trustees) with the provision of documents confirming the authority to represent) or a notarized power of attorney for the implementation of actions provided for by the authority:

1. A document certifying the identity of the owner of a dwelling, dacha structure, building or premises used for the residence (stay) of people – for identification (personal presence of the owner of the dwelling, dacha structure, building or premises used for the residence (stay) of people is mandatory) and his consent to permanent or temporary registration.

To confirm the right of the owner (tenant) of a dwelling, dacha structure, building or premises used for the residence (stay) of people to register, the service provider, according to the IIN of the owner of the dwelling, dacha structure, building or premises used for the residence (stay) of people and the area of the real estate object, or the IIN of the owner of the dwelling, dacha structure, building or premises used for the residence (stay) of people and the RKA, receives information about the owner from information systems confirming the grounds for the emergence of ownership of the dwelling, provided by the Law of the Republic of Kazakhstan "On Housing Relations";

application of the administration of the organization (institution) for registration (when registering in buildings and premises used for the residence (stay) of people.);    

2. An identity document (children who have reached the age of 14 - a birth certificate and a passport of a citizen of the Republic of Kazakhstan (if any) - for identification.

Citizens of the Republic of Kazakhstan who arrived from outside the Republic for permanent residence in the Republic of Kazakhstan - a passport (in case of loss or expiration of the passport – a certificate of return) a document confirming the de-registration from the country of former residence, or a certificate of citizenship issued by the competent authority of the country of former residence.

In the absence of a document confirming the de-registration from the country of former residence, a certificate of absence of citizenship, a citizen is registered at the place of temporary stay (residence) for the period of claiming (receiving) one of these documents from the country of former residence.

Foreigners and stateless persons who have received refugee status submit the above list of documents to the service provider.

Temporary registration is needed as:
•it was introduced by the Law "On Migration of Population" while the procedure was stipulated by the Rules for registration of internal migrants;
•non-observance of the rules entails administrative liability in accordance with the Code on Administrative Violations.

Temporary registration is not applicable to citizens who are recognized as internal migrants, i.e. moving inside of the Republic of Kazakhstan:
•not on one's own initiative;
•not for residence reasons.

For instance, such individuals are as follows:
•convicts;
•arrested;
•military personnel.

1.Temporary registration in Kazakhstan is a requirement applied only to those individuals who left the place of their permanent residence and moved to another city/township for a periof of more than 1 month.
2.Individuals, who temporarily changed the place of residence for more than 30 days are obliged to register within 10 days at a place of new residence.
3.Citizens who came as guests for a period of less than 1 month do not need temporary registration.

Temporary registration does not affect the housing and communal services consumption of which is paid depending from the amount spent (for instance, central heating, water and electric energy).
If payment depends on the number of residents, a new registration can affect the amount of payment. The law does not stipulate the issue and it is better to familiarize with contract of an organization which provides utility services.

Currently, there are no any restrictions for registration of citizens due to accomodatin square, except of Almaty.
Pursuant to clause 6 of the Rules for regulation of migration processes on the territory of Almaty, registration at the place of residence in premises provided out of housing stock or premises leased by a local executive body in a private housing stock is performed taking into account the calculation that no less than 15 square meters of useful space are provided per person. The restrictions are set only for accomodation provided by government and only in Almaty.

Clause 13 of the Rules for registration of internal migrants stipulates that the procedure for registration at the place of temporary residence is performed without de-registration from a previous place of registration. It means that availability of permanent registration is mandatory.

In this case, power of attorney is required which will stipulate the authorities for registration of citizens on behalf of property owner. Clause 9 of the public service standard called "Registration at the place of residence of citizens of the Republic of Kazakhstan" requires power of attorney to be notarized.