Registration at the place of population of citizens of the Republic of Kazakhstan

Online

Individuals

1. On the portal you can get the service in several ways:

Using EDS:

1. Log in to the portal or register
2. Click on «Request online» button
3. Fill all sections of e-request
4. Sign a request with digital signature. You need to get the housing owner consent signed with digital signature (if applicant is not the owner him/herself). You need to get consent from co-owners of the housing as well, confirmed with digital signature (if applicant is not the only owner of the housing).
5. In personal account («History of obtained services») familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

1. Log in to the portal or register
2. Click on «Request online» button
3. Fill all sections of e-request
4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required). You need to get the housing owner consent signed with digital signature (if applicant is not the owner him/herself). You need to get consent from co-owners of the housing as well, confirmed with digital signature (if applicant is not the only owner of the housing).
5. In personal account («History of obtained services») familiarize with notification on application processing, which will be sent within the indicated period.

Government for citizens

Individuals

How to get the service in «State corporation «Government for citizens» (required documents):

When the service recipient personally applies (for children and citizens recognized by the court as incapacitated - their legal representatives (parents, guardians, trustees) with the provision of documents confirming the authority to represent) or a notarized power of attorney for the implementation of actions provided for by the authority:

1. A document certifying the identity of the owner of a dwelling, dacha structure, building or premises used for the residence (stay) of people – for identification (personal presence of the owner of the dwelling, dacha structure, building or premises used for the residence (stay) of people is mandatory) and his consent to permanent or temporary registration.

To confirm the right of the owner (tenant) of a dwelling, dacha structure, building or premises used for the residence (stay) of people to register, the service provider, according to the IIN of the owner of the dwelling, dacha structure, building or premises used for the residence (stay) of people and the area of the real estate object, or the IIN of the owner of the dwelling, dacha structure, building or premises used for the residence (stay) of people and the RKA, receives information about the owner from information systems confirming the grounds for the emergence of ownership of the dwelling, provided by the Law of the Republic of Kazakhstan "On Housing Relations";

application of the administration of the organization (institution) for registration (when registering in buildings and premises used for the residence (stay) of people.);    

2. An identity document (children who have reached the age of 14 - a birth certificate and a passport of a citizen of the Republic of Kazakhstan (if any) - for identification.

Citizens of the Republic of Kazakhstan who arrived from outside the Republic for permanent residence in the Republic of Kazakhstan - a passport (in case of loss or expiration of the passport – a certificate of return) a document confirming the de-registration from the country of former residence, or a certificate of citizenship issued by the competent authority of the country of former residence.

In the absence of a document confirming the de-registration from the country of former residence, a certificate of absence of citizenship, a citizen is registered at the place of temporary stay (residence) for the period of claiming (receiving) one of these documents from the country of former residence.

Foreigners and stateless persons who have received refugee status submit the above list of documents to the service provider.

Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

In case of establishing the unreliability of the documents submitted by the service recipient for receiving public services and (or) the data (information) contained therein, as well as the inconsistency of the service recipient and (or) the submitted materials, objects, data and information necessary for the provision of public services with the requirements established by regulatory legal acts of the Republic of Kazakhstan.
Due to the lack of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and their Protection", for access to restricted personal data required for the provision of public services.

Grounds for institution of an administrative procedure

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"