Accreditation of expert organizations under auditing in the sphere of fire safety

You can obtain a service via the Portal:

1. Click “Order Online” button, then a new window will open of e-Licensing Portal

2. Sign in or log in on e-Licensing Portal

3. Click “Order Service Online” button on e-Licensing Portal page

4. Fill in the fields of request

5. Sign a request with digital signature

6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.

You can obtain a service via the Portal:

1. Click “Order Online” button, then a new window will open of e-Licensing Portal

2. Sign in or log in on e-Licensing Portal

3. Click “Order Service Online” button on e-Licensing Portal page

4. Fill in the fields of request

5. Sign a request with digital signature

6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.

1) Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) data (information) contained therein.

2) The non-compliance of the service recipient and (or) submitted materials and objects necessary for the provision of public services with the permit requirements specified in paragraph 8 of this standard.

3) In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of a certain public service.

If you do not agree with the result, actions or inaction of government agency`s civil officers, you can apply to the Ministry`s head. Your complaint will be considered within 15 working days from its registration and an answer will be provided.

A complaint can be submitted in several ways:

1. In written form by mail.
2. Via e-Gov Portal.
3. Submitted personally to the service provider`s or Ministry`s administrative office.

If you are not satisfied by the provided answer to your complaint, you have a right to submit a complaint to an agency authorized to assess and control quality of public service delivery, and also appeal to court in accordance with the procedure established by the Republic of Kazakhstan legislation.