gov.kz
Меню

Acceptance and direction of documents of the Republic of Kazakhstan citizens, temporarily leaving the Republic of Kazakhstan territory but wishing to stay there for a permanent residence

Как получить услугу
Service provider
Individuals

Documents required for submission to service provider:

  1. Application-questionnaire.
  2. An identity document or an electronic document from the digital documents service (for identity identification).

When accepting a passport of a citizen of the Republic of Kazakhstan and/or a certificate or certificate of birth of a child, the service provider reproduces their copies, and then returns the originals to the service recipient. The original identity card of the Republic of Kazakhstan is withdrawn.

In case of absence, loss or expiration of an identity card or passport of a citizen of the Republic of Kazakhstan, the service recipient submits a written explanation in free form.

In case of absence, loss or expiration of a passport of a citizen of the Republic of Kazakhstan, the service recipient simultaneously with a written explanation submits documents for the production of a passport of a citizen of the Republic of Kazakhstan located abroad, in accordance with the Rules of registration, issuance, replacement, delivery, withdrawal and destruction of a passport of a citizen of the Republic of Kazakhstan, an identity card of a citizen of the Republic of Kazakhstan, a residence permit residence of a foreigner in the Republic of Kazakhstan, a certificate of a stateless person, a refugee certificate and a travel document, approved by the Resolution of the Government of the Republic of Kazakhstan dated August 26, 2013 No. 852.

  1. If there are obligations to family members – recipients of alimony – an agreement on the payment of alimony, concluded in accordance with the procedure provided for in Chapter 22 of the Code of the Republic of Kazakhstan "On Marriage (Matrimony) and Family" (hereinafter – the Code), if family members of the departing person permanently reside in the territory of the Republic of Kazakhstan, to whom he is legally obliged to provide maintenance. If an agreement is not reached, the departing person is presented with a court decision on determining the amount of alimony in a fixed amount of money or a one-time payment of alimony or the provision of certain property on account of alimony, or the payment of alimony in another way, or establishing the fact that the departing person has no obstacles to departure provided for by law.
  2. A settlement agreement concluded with the recoverer, approved by the court; an agreement on the settlement of a dispute with the recoverer through mediation; documents confirming the execution of the recovery or other requirement of the enforcement document; documents confirming the cancellation of the decision of the relevant body on the basis of which the enforcement document was issued, if a citizen of the Republic of Kazakhstan is a debtor in enforcement proceedings.
  3. Conclusion of the guardianship and guardianship authorities of the Republic of Kazakhstan on taking into account the opinion of a child who has reached the age of ten when deciding on his departure with his parents or other legal representatives.
  4. When leaving for permanent residence of citizens of the Republic of Kazakhstan who have not reached the age of eighteen, together with one of the parents (guardian, trustee) – a notarized consent of the other parent residing in the territory of the Republic of Kazakhstan. In the absence of consent, the departure of a minor may be allowed in court.
  5. A copy of the document confirming the payment of the consular fee.
Результат оказания услуги
Часто задаваемые вопросы
Grounds for refusal to provide public services established by the legislation of the Republic of Kazakhstan

The service providerrefusestoprovidepublicserviceson the followinggrounds

1)establishing the unreliability of the documentssubmitted by the service recipientforreceiving a publicserviceand(or) the data(information)containedtherein

2)non-compliance of the service recipientand(or) the submittedmaterialsobjectsdataandinformationnecessaryfor the provision of publicservices with the requirements of theseRules

3) the absence of the consent of the service recipientprovidedinaccordancewithArticle8 of the Law of the Republic of Kazakhstan"OnPersonalDataandtheirprotection"foraccesstopersonaldata of limitedaccesswhich are requiredfor the provision of publicservices

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

Полное название
Acceptance and direction of documents of the Republic of Kazakhstan citizens, temporarily leaving the Republic of Kazakhstan territory but wishing to stay there for a permanent residence
Получатели услуги
Individuals
Стоимость услуги

Rates of consular fees

Срок оказания услуги

3 months

Услугу оказывает
Ministry of Foreign Affairs of the Republic of Kazakhstan
Место предоставления услуги
RK diplomatic missions

Rules for providing state services

Социальные медиа
Telegram
Меню подвал
State of the Nation Address of the President of Kazakhstan
Website of the President of Kazakhstan
Website of the Prime Minister of Kazakhstan
Digital transformation concept
Life situations
National symbols
Terms and explanations
Central communications service under the President of the RK
Screen Reader
Құпиялылық саясаты