
You can obtain a service via the Portal:
Using EDS:
1.Log in to the portal or register
2. Click on "Request online" button
3. Fill all sections of e-request
4. Sign a request with digital signature
5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.
Documents required for submission to "Government for Citizens" Public Corporation":
Documents required for submission to service provider:
1. Notification of acceptance of documents or a reasoned refusal to provide the public service.
2. Issuance of a receipt for the acceptance of an application for the assignment (confirmation) of qualification categories to teachers of republican subordinate educational organizations, in the form according to Appendix 10 of these Rules, or a reasoned refusal to provide the public service.
In the State Corporation, the issuance of ready-made documents is carried out based on the receipt of the relevant documents, upon presentation of an identity document (or by their representative under a notarized power of attorney).
Documents not issued on time due to the absence of the applicant's (representative's) request are stored in the State Corporation for one month, after the expiration of this period they are returned to the service provider as unclaimed. When contacting the service recipient after one month, at the request of the State Corporation, the service provider within one working day sends ready documents to the State Corporation for issuance to the service recipient.
When applying through the portal, a notification of acceptance of documents, or a reasoned refusal to further consider the application, signed by the service provider's EDS, is reflected in the applicant's personal account.
If the service recipient provides an incomplete package of documents in accordance with the list provided for in clause 8 of the Standard, and (or) expired documents, the service provider issues a receipt on the rejection to accept the documents in the form in accordance with Annex 9 to these Rules.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
1. 1 business day.
2. When applying through the service provider – 20 minutes;
to the State Corporation at the location of the service provider – 3 working days;
to the State Corporation not at the location of the service provider – 7 working days.