
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Raw gas flaring permit or a motivated refusal to provide the public service.
1. Establishing the unreliability of the documents submitted by the service recipient for obtaining permit, and (or) the data (information) contained therein.
2. Non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for issuing a permit with the Rules for issuing permits for burning raw gas in flares.
3. In relation to the service recipient, there is a court decision (verdict) that has entered into force on the prohibition of activities or certain types of activities requiring the receipt of a public service.
4. With regard to the service recipient, there is a court decision that has entered into force, on the basis of which the service recipient is deprived of a special right related to the receipt of a public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
When issuing a permit for burning crude gas in flares during testing of well facilities – 8 working days
When issuing a permit for the burning of crude gas in flares during the trial operation of the field, technologically unavoidable burning of crude gas – 2 working days