
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
License and (or) Appendix to the license or a reasoned refusal to provide a public service.
1. Upon receipt of a license and (or) annex thereto are the following:
2. When reissuing a license and (or) an annex thereto, there is a failure to submit or improper execution of documents.
3. In case of reorganization of a legal entity-licensee in the form of split-up and spin-off:
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Issuance of a license - 100 MCI
Re-issuance of a license - 10% of the rate when issuing license
Issuing a license application (duplicate license applications) - free of charge
Issuance of a license and (or) an Appendix to the license, including when reissuing the license and (or) an Appendix to the license in the case of reorganization of the legal entity-licensee in the form of allocation and division - 20 working days
Reissue of the license and (or) the Appendix to the license, except for reissue of the license and (or) the Appendix to the license in case of reorganization of the legal entity-licensee in the forms of allocation and division - 3 working days