
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
1) incomplete submission of the required documents and/or submission of documents whose validity period has expired;
2) the submission of inaccurate documents by the service recipient for obtaining the public service and/or inaccurate data (information) contained therein,
3) the service recipient and/or the submitted materials, objects, data, and information required for the provision of the public service do not comply with the requirements established by the regulatory legal acts of the Republic of Kazakhstan;
4) a negative response from the authorized state body to a request for approval required for the provision of the public service, as well as a negative conclusion of an expert examination, study, or inspection;
5) there is a legally effective court decision (judgment) prohibiting the service recipient from carrying out activities or certain types of activities that require obtaining the relevant public service,
6) there is a legally effective court decision under which the service recipient has been deprived of a special right related to obtaining the public service;
7) failure to remedy the substantiated comments;
8) the absence of the service recipient’s consent, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access restricted personal data required for the provision of the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
From the moment of registration of the application by the service provider: issuance of the conclusion of the state environmental expertise – within 30 working days: including sending motivated comments within 15 working days; submission of the modified materials by the service recipient within 5 working days from the date of receipt of motivated comments.
From the moment of registration of the application by the service provider: issuance of the conclusion of the state environmental expertise – within 15 working days: including sending motivated comments within 7 working days; submission of the modified materials by the service recipient within 3 working days from the date of receipt of motivated comments.