
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Environmental impact permit for Category II facilities, renewal of environmental impact permit for Category II facilities or reasoned refusal to provide public services.
1) the information contained in the application and (or) documents attached thereto are unreliable;
2) an application and (or) documents attached thereto do not comply with environmental law of the Republic of Kazakhstan and (or) an environmental impact assessment conclusion or environmental impact screening conclusion for the proposed activity, containing a conclusion stating that there is no need to conduct a mandatory environmental impact assessment;
3) the absence of consent from the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access sensitive personal data required for the public service provision.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
Issuance of a permit - no more than 30 working days;
Renewal of the permit – within 5 working days.