
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
The conclusion of the state environmental expertise carried out by the authorized body in the field of environmental protection or a reasoned refusal to provide a state service.
"1) the set of the incompleteness of the submitted documents and/or their validity expiration;
2) the set of the unreliability of the documents submitted by the service recipient to receive the public service, and/or data (information) contained therein;
3) the non-compliance of the service recipient and/or submitted materials, objects, data and information required for the public service provision with the requirements established by the regulatory legal acts of the Republic of Kazakhstan;
4) a negative response from the public authority to the query for approval for the public service provision, as well as a negative conclusion of an expert examination, study or inspection;
5) with respect to the service recipient, there is a court decision (sentence) that has entered into legal force prohibiting the activity or certain activity types that require the receipt of a certain public service;
6) with respect to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right associated with the public service receipt;
7) the failure to rectify reasoned comments;
8) the absence of consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access sensitive personal data required for the public service provision.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
From the moment of registration of the application by the service provider:
review of the completeness of the submitted documents within 5 working days from the date of registration of the application; issuance of the conclusion of the state environmental expertise/ reasoned refusal to provide a public service within 45 working days: including sending motivated comments within 25 working days; submission of the modified materials by the service recipient within 10 working days from the date of receipt of motivated comments.