
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
License to export and import goods or reasoned refusal.
1) engaging in a type of activity is prohibited by the laws of the Republic of Kazakhstan for this category of natural persons or legal entities;
2) the license fee has not been paid;
3) in relation to the applicant (service recipient) there is a court decision (sentence) that has entered into legal force on the suspension or prohibition of activities or certain types of activities subject to licensing;
4) the court, based on the presentation of the bailiff, is temporarily prohibited from issuing a license to the applicant-debtor;
5) the unreliability of the documents submitted by the applicant (service recipient) to obtain a license and (or) data (information) contained therein has been established.
When re-issuing a license for export and (or) import of certain types of goods, failure to submit or improper execution of documents is a reason.
In case of re-organization of a legal entity-licensee in the forms of spin-off and split-up, the grounds for refusal to provide the public services and subtypes thereof are:
6) the failure to submit or improper execution of documents necessary for re-issuing a license for the export and (or) import of certain types of goods;
7) if previously licenses for the export and (or) import of certain types of goods were reissued to another legal entity from among the newly created legal entities-licensees as a result of the split-up.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Issuance of the license – 3 working days
license’s duplicate obtaining – 2 working days