
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Letter of approval of draft documentation or motivated answer of refusal in state service provision.
1) the set of the inaccuracy of the documents submitted by the service recipient for the public service provision, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted documents and information required for the public service receipt with the requirements of regulatory legal acts in the field of industrial safety;
3) there is a court decision (sentence) that has entered into legal force with respect to the service recipient prohibiting the activity or certain activity types that require the public service receipt;
4) there is a court decision that has entered into legal force with respect to the service recipient, on the basis of which the service recipient is deprived of a special right associated with the public service receipt;
5) the absence of the consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data that is required to provide the public service".
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
15 working days