
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
License for execution of blasting works or substantive response on denial to deliver the public service.
1) The submission of an incomplete package of documents specified in paragraph 6 of these Rules.
2) Establishing the unreliability of the documents submitted by the applicant for obtaining a permit, and (or) data (information) contained therein.
3) The non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services with the requirements established by the Rules for Ensuring Industrial Safety for Hazardous Production Facilities, approved by Order of the Minister for Investment and Development of the Republic of Kazakhstan dated December 30, 2014 No. 343 (registered in the Register of State Registration of Regulatory Legal Acts No. 10244).
4) In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of this public service.
If you do not agree with the result, actions or inaction of government agency`s civil officers, you can apply to the service provider`s head. Your complaint will be considered within 5 working days from its registration and an answer will be provided.
A complaint can be submitted in several ways:
1. Online.
2. Submitted personally to the Ministry`s administrative office.
3. Via e-Gov Portal.
If you are not satisfied by the provided answer to your complaint, you have a right to submit a complaint to an agency authorized to assess and control quality of public service delivery, and also appeal to court.
Free of charge
5 working days